Multi-Task Team Member
Multi-Task Team Member
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Job Description
First impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Would you like to join a dynamic Team full of energy in a Vibrant 120 bedrooms Hotel Cinema Theme Well this role is for you then..
We are located in uxbridge road in Ealing 6mn walk from Ealing Broadway station/ Elisabeth Line
Overview of duties
Welcomes guests and takes care of them from their arrival through to departure
Contributes to guests permanent satisfaction by providing high quality services throughout their stay
Helps encourage customer loyalty by building friendly personalized relationships
Anticipates guests needs and takes them into consideration
Completes all tasks linked to the guests arrival and departure in compliance with internal procedures
Handles phone calls Handles emails
Passes information on as necessary to other departments (floor staff technical etc) and to other members of the frontdesk team
Bar shifts and Breakfasts as per business needs
Qualifications :
Work Experience
Previous experience in similar role is preferable.
Friendly approachable with excellent customer service skills.
Flexibility in working hours essential
Basic IT skills
Full training provided
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
