Client Concierge
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirements
- Provides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of interest to guests
- Recommends first and foremost the hotels own Food and Beverage outlets before outside restaurants with full knowledge of the outlets (e.g. cuisine operating times etc.)
- Ensures the lobby is always kept in an orderly fashion and that ashtrays are kept clean
- Prepares efficient work and vacation schedules for Concierge Doorman and Bell Services taking into consideration project occupancy and forecasts and large group movements
- Ensures that all Concierge Doormen Valet and Bell staff are neat clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- Handle problems associated with guests and liaise with department heads or executive management in the absence of the Front Office Manager
- Maintains a comprehensive current and guest focused set of departmental standards and procedures and implements them through thorough onthejob training
- Ensures training needs analysis of departmental staff is carried out and training programs are designed and implemented to meet those needs
- Conducts probation and formal performance appraisal discussions; coaches counsels and disciplines staff providing constructive feedback to enhance performance
Other duties as assigned
Qualifications :
- Fluency in Arabic and English is a must
- Minimum 5 years experience as Chief / Head Concierge
- Ability to multitask and work under pressure.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
