JOB DESCRIPTION
- Ideal Candidate: 3 years and a B.S required. Need a resource that hit the ground running with hands on experience. Candidates should have previous pharma experience with training assignment management understanding of GXP compliance and LMS business processes such as Sumtotal and Cognos.
Amgen is seeking an Organizational Effectiveness Sr. Associate to support our Digital Innovation and Technology (DTI) Organizational Effectiveness (OE) team. - The ideal candidate will be a strong collaborator who will concentrate on Learning Operations activities at the Functional SubFunctional and Role level. Additionally the candidate for this role will be a strong thought leader ready to focus on learning talent and enablement.
- People are at the heart of what we do and are the primary focus of the Organizational Effectiveness teams work. Our team of experienced talent architects change practitioners and learning and communications professionals accomplish this mission by maintaining a constant focus on enabling the organization to continually learn grow and improve by bringing the best solutions to every project. This Learning & Performance Manager will play a vital role in executing our vision for building new capabilities in India.
Specifically this role will:
- Have extensive experience working with Role Based Curricula Learning Management Systems (LMS) and Documented Procedures.
- Collaborate with Learning Operations team to execute organizational learning and engagement activities for the initiative impacting DTI.
- Execute of training assignment change in LMS to drive training improvements around Role Based Curricula assignments.
- Partner with DTI Learning Operations team to understand existing process.
- Submit training assignment changes associated with Role Based Curricula changes.
- Document track and manage all assignment change requests to closure.
- Provide LMS reports in support of decision making for Training Managers Hiring Managers and Role Owners.
- Provide training completion reports to show progress of onboarding activities to DTI Hiring Managers Role Owners and other key Stakeholders.
- Participates in team/project meetings and events in accordance with established processes; identifies and implements process improvements where appropriate.
Appropriately escalate issues that may impact implementation or timelines through line management. - Communicate progress of ongoing projects and activities.
- Collect and document metrics around changes made.
Basic Qualifications:
- 3 years of learning operations LMS and/or talent management experience.
- Must be able to selfmanage to meet timelines and deliverables.
- Outstanding communication skills with audiences of all levels.
- Experience delivering successfully on project teams.
- Ability to navigate the use of various technologies such as Power BI Miro Tableau Cognos Learning Management System Excel and various survey software. Training can be provided if needed.
- Possess a basic understanding of SAFe and Agile ways of working.
- Exhibit a general understanding of regulatory requirements (e.g. GxP)
Preferred Qualifications:
- Excellent people skills; enthusiastic team player and selfstarter; serious commitment to excellence and details.
- Collaborate and coordinate with functions internal staff and outside vendors to achieve communications and business objectives.
- Able to work on different project work simultaneously.
- Willingness to manage ambiguous and rapidly changing priorities.
- Professionally excel at interaction with all levels of management staff and vendors.
- Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering developing manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology
- Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve peoples lives. A biotechnology pioneer since 1980 Amgen has grown to be one of the worlds leading independent biotechnology companies has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
- Amgen is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race color religion sex national origin protected veteran status or disability status.
Why is the Position Open
- Planned project supporting a new Amgen site
Top 3 Must Have Skill Sets:
- Learning Operations experience
- Ability to analyze interdependencies
- Ability to track and meet deadlines.
Day to Day Responsibilities:
- Execute of training assignment change in LMS to drive training improvements around Role Based Curricula assignments.
- Partner with DTI Learning Operations team to understand existing process.
- Submit training assignment changes associated with Role Based Curricula changes
- Document track and manage all assignment change requests to closure.
- Provide LMS reports in support of decision making for Training Managers Hiring Managers and Role Owners.
- Provide training completion reports to show progress of onboarding activities to DTI Hiring Managers Role Owners and other key Stakeholders.
Employee Value Proposition:
Possible Extension:
Red Flags:
- No learning operations experience.
- Candidates that need heavy direction or guidance for simple tasks.
- The team needs a proactive resource. A go getter personality.
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