Groups Billing and Rooming Coordinator
Groups Billing and Rooming Coordinator
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
What youll do
We are looking for a Groups Billing and Rooming Coordinator to join the preopening team at SLS Barcelona. Under the guidance of the Director of Sales you will be responsible for managing group bookings handling billing processes and coordinating room assignments.
- Coordinate all group reservations and serve as the main point of contact for group organizers ensuring all requirements and preferences are met or exceeded.
- Manage room blocks and monitor group reservations to ensure accurate and timely updates.
- Prepare and distribute rooming lists to relevant departments ensuring all special requests are handled and details are accurate and up to date.
- Prepare and process group billing reviewing and verifying all charges.
- Charge any incidentals the group incurs inhouse.
- Generate invoices and ensure timely distribution to clients addressing any billing inquiries or discrepancies promptly.
- Provide exceptional customer service addressing any concerns or issues promptly.
- Maintain organized records of group bookings rooming lists and billing information.
- Review invoices on a daily basis whilst the group is inhouse and ensure that all PMs are closed on checkout of the group if no credit is applicable.
- Provide feedback and support to all departments as required.
- Participate as a team player with all departments.
Qualifications :
What we are looking for...
- Degree in Hotel Management or related field.
- 2 years of experience in hospitality/luxury Events or Sales department.
- Ability to multitask work in a fastpaced environment and have a highlevel attention to detail and organizational skills.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You are an excellent relationship builder and make people feel good your team guests and colleagues alike. You make a positive impact.
- Innovative and insightful.
- You take ownership of important issues solve problems and make effective decisions.
- You learn quickly and adapt to SLSs unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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