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Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent you will be responsible for overseeing the daily operations of our hotel providing exceptional service and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment. This position is for 23 days a week including weekends. Hourly rate: $17/hour
What youll do...
- Youll take care of our guests including check in/check out billing ensuring we collect correct guest data and communicating any guest issues that arise
- Work with our Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
- Inform guests of all the fun things to do in the hotel including providing information on our restaurant & bars as well as activations and activities going on
- Know the neighborhood and provide recommendations for dining shopping and activities
- Proactively keep an eye on all our public area spaces whether its spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
- Assist guests with luggage storage and package retrieval as needed
- Maintain a positive and friendly attitude at all times even when working to achieve solutions to challenges
- Lend a hand to not only guests but your colleagues and team alike weve always been in it together but as we reopen even more so than before
- Youll work closely with the Housekeeping Sales and Restaurants teams to make sure the overall operation is running smoothly
- Take safety seriously and follow all fire & security procedures health & safety standards and ensure youre working in a safe manner at all times
Qualifications :
What we are looking for...
- Youre looking for a place where you can be you; no clones in suits here
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience
- We leave our egos at the door and help get stuff done
- Youre up for doing things differently and trying (almost) everything once
- Youre flexible and open to lending a hand where needed especially as we navigate reopening
- Youre up for the occasional overnight shiftespresso anyone
- Youre able to both speak and understand English.
- You want to join a team that works hard supports each other and has fun along the way
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
