Marine Officer

Roles and responsibilities

The ideal candidate will conduct thorough investigations of marine property damage claims, collaborating with experts for accurate damage assessments, providing claim settlement recommendations, resolving disputes, and ensuring compliance with all regulatory requirements.
Ideal candidates should possess a strong background in marine insurance claims, knowledge of maritime law and international shipping regulations, and familiarity with ship construction and port operations.
minimum of 3-5 years of experience in property loss adjusting within the marine industry.
Claims Investigation

Site Visits: Conduct on-site inspections of damaged vessels or cargo to gather evidence and assess the extent of losses.
Evidence Collection: Collect and document relevant information, including photographs, witness statements, and shipping documents.
Assessment of Loss

Damage Evaluation: Evaluate the nature and extent of damage, estimating repair costs and potential loss of earnings.
Cause Determination: Determine the cause of loss or damage, analyzing factors such as weather conditions, handling practices, and compliance with regulations.
Documentation Review

Policy Review: Review insurance policies to understand coverage, exclusions, and the terms and conditions related to the claim.
Claim Submission: Prepare and submit detailed reports to insurers, outlining findings and recommendations regarding the claim.
Negotiation

Settlement Discussions: Engage in negotiations with insured parties, insurers, and other stakeholders to reach a fair settlement.
Dispute Resolution: Handle disputes that arise during the claims process, facilitating communication between parties to resolve issues.
Compliance and Regulations

Regulatory Knowledge: Stay informed about relevant maritime laws, regulations, and industry standards that may impact claims.
Compliance Checks: Ensure that all claims handling processes comply with legal and regulatory requirements.
Reporting

Claim Reports: Prepare comprehensive reports detailing the findings of investigations, assessments, and recommended actions.
Data Analysis: Analyze claims data to identify trends and provide insights for risk management and policy improvements.
Client Relationship Management

Stakeholder Communication: Maintain regular communication with clients, insurers, and other stakeholders throughout the claims process.
Advisory Role: Provide advice and guidance to clients on marine insurance matters and best practices for risk mitigation.
Continuous Improvement

Training and Development: Participate in training programs to stay current on marine insurance and loss adjusting practices.
Process Improvement: Identify opportunities to improve claims handling processes and methodologies.

Desired candidate profile

Maritime Knowledge: Strong understanding of marine operations, shipping practices, and relevant regulations.
Analytical Skills: Ability to analyze complex information and make informed assessments regarding claims.
Experience
experience in marine insurance, loss adjusting, or a related field, with a focus on claims handling.
Field Experience: Experience in conducting site inspections and assessing marine-related losses.
Technical Skills
Insurance Knowledge: Familiarity with marine insurance policies, claims processes, and industry standards.
Data Management: Proficiency in using claims management software and data analysis tools.
Soft Skills
Communication Skills: Excellent verbal and written communication skills for effective reporting and stakeholder engagement.
Negotiation Skills: Strong negotiation skills to facilitate settlements and resolve disputes.
Personal Attributes
Attention to Detail: High level of accuracy in assessing losses and preparing reports.
Problem-Solving Mindset: Ability to think critically and solve problems effectively in dynamic situations.
Additional Qualifications
Travel Flexibility: Willingness to travel for site inspections and investigations as required.
Ethical Standards: Commitment to ethical practices and maintaining confidentiality in claims handling.