Field Support Technician
Field Support Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Data Migration
Three years of IT support experience.
Bachelors Degree preferred.
Knowledge Skills and Abilities:
Experience onboarding new users to Microsoft 365 with emphasis on SharePoint OneDrive and Outlook as well as answering general user questions;
Experience migrating end user emails and documents to Outlook and OneDrive;
Experience with troubleshooting and maintaining Windows Active Directory users computers and policies preferred;
Experience troubleshooting with Microsoft Windows 10;
Experience troubleshooting Microsoft Office 2016 including exporting/importing mail calendar and contacts;
Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route preferred;
Knowledge of court processes and court information systems preferred;
Skill in providing excellent customer service;
Ability to travel throughout the state as needed;
Ability to communicate effectively verbally and in writing;
Ability to understand impacts of software system or application changes on customers;
Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;
Data Migration
Employment Type
Full Time
