This is a remote position.
telecaller also known as a telemarketer or telephone sales representative is responsible for generating sales and customer relationships through phone calls:
Making calls: Make outbound calls to potential customers and cold calls to existing customers
Presenting products: Explain the features benefits and pricing of products or services
Closing deals: Persuade customers to make purchases or schedule appointments
Handling customer inquiries: Resolve customer complaints concerns and feedback
Building relationships: Maintain positive relationships with customers
Documenting interactions: Keep accurate records of calls queries responses and resolutions
Following guidelines: Adhere to organizational guidelines and communication scripts
Complying with regulations: Follow all legal and regulatory guidelines for telecalling
Telecallers may work for various businesses such as insurance companies credit card companies and telemarketing firms.
Some skills and qualifications that are useful for telecallers include:
Excellent communication skills
Typing skills
Technical proficiency
Problemsolving skills
Persuasiveness
Patience
Basic computer skills
Knowledge of computer programs like CRM and telephone systems
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation