Benefits:
Company Overview:
Our client is a global leader in logistics and supply chain management offering comprehensive freight forwarding solutions across international borders. Utilizing a robust network of partners and advanced technology they ensure seamless efficient and costeffective transportation of goods worldwide.
Position Overview:
The Import/Export Coordinator will be responsible for managing air or ocean shipments ensuring compliance with regulatory guidelines preparing quotes and delivering exceptional customer service. The ideal candidate will have at least 2 years of experience working in international freight forwarding operations.
Key Responsibilities:
- Manage daytoday operations for air or ocean import/export shipments.
- Prealert agents and shippers organize and prepare necessary documentation and follow up with steamship lines.
- Maintain daily reports for pending shipments and ensure all required documents are received.
- File relevant documentation to process shipments and ensure compliance with regulations.
- Arrange pickups deliveries and container loading as necessary.
- Provide regular customer service updates including tracking cargo from origin to destination.
- Set up billing and handle payables related to shipments.
- Perform other duties as assigned.
Qualifications:
- Minimum high school diploma or GED.
- At least 2 years of experience in international freight forwarding logistics operations.
- 2 years of customer service experience preferably in a logistics or supply chain environment.
- Proficiency in CargoWise or similar freight management software is advantageous.
- Strong communication and followup skills to deliver excellent customer service.
- Ability to work both independently and in a crossfunctional team environment to achieve results.
- Strong problemsolving and decisionmaking abilities.
Desired Skills & Expertise:
- Commitment to delivering exceptional customer service.
- Effective communication and followup skills.
- Ability to work well in a crossfunctional team or independently with minimal supervision.
- Strong practical problemsolving and decisionmaking skills.
Compensation: $50000.00 $65000.00 per year
Remote Work :
No