Front Office Duty Manager
Front Office Duty Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Role
We are looking for an experienced and enthusiastic Duty Manager to join the Front Office team at Pullman & Mercure Melbourne Albert Park.
Reporting to the Front Office Manager you will:
- Lead a shift of front office professionals including our overnight team ensuring our guest experience is at the forefront at all times.
- Assist in developing implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement.
- Assist with the management of the team including training and development ensuring the teams success.
- Lead by example when attending to guest requests. Be proactive and resourceful.
- Responsibility for the health and safety of all patrons guests and staff members.
Qualifications :
About you
- Personable proactive with a desire to take initiative and responsibility for the team.
- Previous experience in a similar role high paced role.
- Excellent time management skills.
- Strong communication and customer service skills.
- Desire to grow your skills and progress your managerial experience.
- Ability to work autonomously when leading the overnight team.
- Previous experience with a PMS (Opera experience will be highly regarded).
- Reliability & flexibility to work a rotating roster.
- Strong desire to achieve high results driven by success.
- Current Responsible Service of Alcohol (RSA) certification and First Aid certification (or be willing to obtain).
- Ability to work a rotating roster including overnight weekends and public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
