In Room Dining Server
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Consistently offer professional friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Maintain proper telephone etiquette at all times
- Have full knowledge of beverage lists
- Record guest orders accurately and efficiently while honoring all special requests
- Follow outlet policies procedures and service standards
- Have full knowledge of all menu items garnishes contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- To provide a courteous professional efficient and flexible service at all times following Rixos Standards of Performance.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To carry out any other reasonable duties and responsibilities as assigned.
- To undertake any reasonable tasks and secondary duties as assigned by the IRD Manager and supervisor.
- To perform opening and closing procedures established for the place of work as assigned.
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
- To handle guest enquiries in a courteous and efficient manner.
- To establish a rapport with guests maintaining good customer relationship.
- To monitor operating supplies and reduce spoilage and wastage.
- To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
Qualifications :
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Degree in Hospitality / Tourism
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
