Guest Dining Experience Executive- Food Beverage
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- Act as the primary point of contact for guests providing personalized service and ensuring a memorable dining experience.
- Drive F&B sales through effective guest engagement upselling and crossselling of dining options and promotions.
- Collaborate with the F&B team to develop and implement innovative dining experiences special events and themed promotions that attract guests.
- Monitor guest feedback and reviews to identify areas for improvement and ensure high service standards.
- Maintain strong relationships with repeat guests and VIP clientele ensuring their preferences are noted and catered to.
- Provide detailed information about the restaurant offerings menu items and wine selections to guests.
- Assist in the development and execution of marketing strategies to promote the F&B outlets.
- Analyze sales data and guest feedback to identify trends and opportunities for revenue growth.
- Work closely with the Sales team to coordinate reservations special requests and group bookings.
Qualifications :
- Previous experience in a sales or guest relations role within the hospitality or restaurant industry preferably in a luxury environment.
- Excellent communication and interpersonal skills with a passion for providing exceptional guest service.
- Strong understanding of F&B operations and sales techniques.
- Ability to work in a fastpaced environment while maintaining attention to detail.
- A proactive and positive attitude with the ability to think creatively and suggest new ideas.
- Proficient in using reservation and pointofsale systems.
- Flexibility to work evenings weekends and holidays as needed.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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