- Initiate coordinate deliver and followup on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of new policies procedures and standards
- Prepare and submit training reports
- Departmental trainers meeting is held monthly for reporting and feedback purposes. to follow up the onjob training as well as to hold meeting with Departmental trainers for Tamaayyaz program needs.
- Register the Heartist on TYPSY & INES platform in the first week of employment. and follow up with them while developing plans & 2 Weeks Induction plan.
- All new Heartists begin the Welcome to Accor program online or facetoface within the first 30 days of their employment.
- All new Heartists attend the Brand Immersion and Brand Service Culture
programmes within the first 90 days of employment.
- All Heartists are invited to join Accor Live Limitless program.
- Departmental trainers have completed the Trainer Skills program and are certified a list is available with the latest trainers names and positions.
- Assigned departmental trainers are in each department (1 for every 1520 Heartists).
- Learning report is submitted at the end of each month to management.
Qualifications :
- Bachelors Degree in Human Resources Management / Hotel Management
- Minimum 3 years of training/facilitation experience
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint.
Remote Work :
No
Employment Type :
Fulltime