Position: Head of Workforce Management & BI
Location: Bucharest Romania
Work model: onsite
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Develop and implement workforce management strategies policies and procedures to meet business objectives
- Forecast staffing needs to ensure operational demands are met with the right talent
- Manage scheduling processes using tools like UKG Virtual Roster Pit Manager and Turnstiles software
- Monitor workforce data identify trends and recommend improvements in staffing and shift patterns
- Collaborate with internal departments to align workforce management with business goals
- Lead coach and motivate workforce management and business intelligence teams
- Provide regular reports on staffing labor costs overtime and employee satisfaction to senior management
- Manage the workforce management budget efficiently
- Drive continuous improvement and best practices across workforce management processes
- Develop and implement training programs for the workforce management team
- Build productive relationships with senior leaders and external partners
- Ensure compliance with company policies and standards and report any violations.
REQUIREMENTS:
- Minimum of 3 years of experience in same / similar role
- Proficiency in English (written and verbal). Knowledge of Romanian will be considered as an advantage
- Bachelors Degree preferred or equivalent experience in a relevant field
- Advanced skills in Microsoft Office tools (Excel Word PowerPoint Outlook)
- Proven leadership experience managing highperforming teams
- Strong decisionmaking and interpersonal skills
- Familiarity with Romanian Labor law
- Experience in iGaming or Live Casino is a plus but not required.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Comprehensive benefits including private health insurance daily office meals weekly therapeutic massage wellness subscription card and a quarterly bonus
- Career development opportunities with continuous growth and improvement within a leading international tech company
- Comprehensive training following high industry standards
- Friendly and supportive work environment
- Exceptional growth opportunities within an international company
- And many more!