Job Overview:
The AV and Technical Manpower Operations Coordinator is responsible for coordinating scheduling and managing the deployment of AV technicians and technical staff for various projects support calls and installations. This role ensures that the right technical personnel are assigned to the right tasks that equipment and resources are available and properly allocated and that all operations run smoothly. The coordinator serves as the bridge between project managers support teams clients and other stakeholders to maintain the operational efficiency of technical services.
1. Manpower Scheduling and Coordination:
- Plan and schedule technicians and technical staff for installations events and projects based on project needs availability and skillsets.
- Ensure the timely deployment of technical manpower aligning staff with project deadlines and requirements.
- Coordinate shifts and manage overtime ensuring all labour laws and internal policies are adhered to.
- Maintain a database of staff availability and competencies to streamline project staffing.
2. Operational Support:
- Act as the primary point of contact between the technical teams and project managers to ensure smooth communication and the successful execution of AV and technical operations.
- Oversee the logistics of equipment and tools required for each project ensuring that everything is available and in working order.
- Track and monitor the progress of ongoing projects providing operational updates to stakeholders.
- Manage any operational issues onsite including troubleshooting and reallocating resources as needed.
3. Staff Management and Development:
- Manage the onboarding and training schedules of new technical staff ensuring that they are equipped with the necessary skills for their roles.
- Facilitate ongoing training and development for technicians keeping them up to date with the latest technology installation techniques and operational protocols.
- Provide feedback to technical staff and escalate performance issues to the HR or relevant management teams when necessary.
4. Inventory and Equipment Management:
- Oversee the inventory of tools and technical equipment ensuring equipment is available wellmaintained and prepared for use.
- Coordinate the logistics for shipping receiving and setting up equipment onsite.
- Ensure proper documentation and tracking of all equipment usage repairs and maintenance schedules.
5. Budget and Resource Management:
- Work closely with the finance team to ensure that manpower costs including overtime travel and accommodation are kept within budget for each project.
- Monitor the financial aspects of manpower allocation ensuring that resources are used efficiently.
Requirements
Educational Background: A bachelor s degree in project management business administration or a related technical field is preferred however is not a must.
Experience:
3 years of experience in operations coordination preferably in the AV / IT industry or technical services such as airconditioning telecom automation where managing a technical manpower of 10 people.
Strong background in managing AV/IT technicians and technical manpower is a plus.
Technical Knowledge:
- Basic understanding of technical projects and workflows
- Ability to troubleshoot and resolve peoples issues
Organizational Skills:
- Excellent time management and organizational skills to manage multiple projects and personnel schedules simultaneously.
- Ability to prioritise tasks and adapt to changing schedules or project requirements.
Communication Skills:
- Strong verbal and written communication skills Must be able to communicate in Hindi verbally English and Kannada. Other regional language proficiency is a big plus.
- Ability to liaise effectively with both internal teams and external stakeholders (clients suppliers etc.).
Problemsolving Skills:
- Strong decisionmaking and troubleshooting skills especially in highpressure environments.
Software Proficiency:
- Familiarity with Excel Google Sheets Messaging Platforms.
People Management: Experience managing and coordinating a team of technical professionals including handling scheduling conflicts and performance issues.
Working Conditions:
- Ability to work flexible hours including evenings weekends and holidays depending on project schedules.
Benefits
- Be part of an innovative and growing team in the AV industry.
- Work on exciting and highprofile projects.
- Highly competitive salary
- Access to industryleading equipment and resources
- Faster Appraisals and Promotions
- Opportunities for professional growth and development.
- Group Mediclaim Insurance
- PF Mobility Sponsored Trainings Tradeshow travel and More.
Other Important Information :
Job Location : Museum Road Bangalore 560001
Job Type : WorkfromOffice/ MildHybrid.
Leaves : 24 Leaves 12 Holidays in one year.
Educational Background: A bachelor s degree in project management, business administration, or a related technical field is preferred, however is not a must. Experience: 3+ years of experience in operations coordination, preferably in the AV / IT industry or technical services such as air-conditioning, telecom , automation where managing a technical manpower of 10+ people. Strong background in managing AV/IT technicians and technical manpower is a plus. Technical Knowledge: Basic understanding of technical projects and workflows Ability to troubleshoot and resolve people's issues Organizational Skills: Excellent time management and organizational skills to manage multiple projects and personnel schedules simultaneously. Ability to prioritise tasks and adapt to changing schedules or project requirements. Communication Skills: Strong verbal and written communication skills Must be able to communicate in Hindi verbally, English and Kannada. Other regional language proficiency is a big plus. Ability to liaise effectively with both internal teams and external stakeholders (clients, suppliers, etc.). Problem-solving Skills: Strong decision-making and troubleshooting skills, especially in high-pressure environments. Software Proficiency: Familiarity with Excel, Google Sheets, Messaging Platforms. People Management: Experience managing and coordinating a team of technical professionals, including handling scheduling conflicts and performance issues. Working Conditions: Ability to work flexible hours, including evenings, weekends, and holidays, depending on project schedules.