Web Administrator
Web Administrator
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1 Vacancy
Job Description
The Digital Powerhouse: Meet the Innovators Behind CuttingEdge Marketing Solutions
Our client stands out in the Marketing Services industry with a reputation for pioneering digital solutions. They excel in crafting and managing sophisticated ecommerce platforms for a varied global audience. Their approach combines advanced technology with strategic expertise to enhance their clients digital footprints. Specializing in web development technical support and dynamic marketing strategies they are a leader in driving innovation and ensuring exceptional customer experiences. Joining their team means becoming part of an organization dedicated to shaping the future of digital engagement and customer satisfaction.
As a Web Administrator you ll play a pivotal role in this process by managing and enhancing ecommerce websites tailored to a diverse international audience. Your responsibilities will include setting up ecommerce platforms updating DNS records configuring payment gateways and adjusting Magento settings to ensure seamless online transactions. Additionally you ll provide technical support to both clients and internal teams handling Jira development tasks and escalating issues as needed.
Shift: Night Shift (Shifting)
Work Setup: Permanent WFH
Perks: Day 1 HMO Abovemarket salary Global exposure
Responsibilities:
- Provide comprehensive enduser support managing both internal and external communications.
- Work primarily with Magento and proprietary applications to ensure smooth operations.
- Configure and maintain current and new client websites ensuring optimal functionality and user experience.
- Escalate technical issues appropriately by understanding different development and support departments ensuring timely resolutions.
- Troubleshoot and resolve software issues efficiently minimizing downtime.
- Oversee the general development Jira desk maintaining clear communication with department teams about issues and progress.
- Coordinate site improvements and support by collaborating with clients and thirdparty service providers.
- Manage domain configurations and DNS entries to ensure reliable website accessibility.
- Oversee internal processes and maintain thorough documentation to ensure continuity and efficiency.
MagentoSpecific Duties:
- Configure essential site details including location contact information store details and email settings.
- Handle basic payment and tax configurations to ensure smooth transactions.
- Set up shipping origins and basic shipping methods to meet client needs.
- Implement catalog and cart price rules ensuring accurate pricing strategies.
- Manage the abandoned cart system to optimize the recovery of lost sales.
- Configure and troubleshoot email templates to ensure effective communication.
- Provide SEO support when needed enhancing site visibility and traffic.
- Set up and manage manufacturer rebates blogs reports and email tracking features.
- Administer user access controls including IP whitelisting and blacklisting to ensure secure operations.
- Configure various thirdparty integrations including Hubspot Facebook Avatax and more for seamless functionality.
- Implement proprietary integrations such as Linq and HUB tailored to company needs.
- Monitor and manage order statuses returns and shipping notices ensuring timely fulfillment.
- Regularly test site functions to identify and resolve any issues proactively.
Remote Work/Travel:
- This position will work remotely from a home address and is subject to AVB s Remote Work policies and procedures.
- Occasionally this position will require travel including attendance at AVB s Annual AllEmployee Meeting and other events such as meetings conventions shows and other events representing AVB.
- Any requests for accommodations related to required travel (including medical) should be addressed with Human Resources.
Requirements
The Keys to the ECommerce Kingdom: Essential Skills and Experience
Required Skills and Abilities:
- SelfMotivated & Resilient: Must be highly selfdriven hardworking and wellorganized with the ability to thrive under pressure adapt to evolving timelines and handle changing requests and deliverables.
- Communication: Exceptional oral and written communication skills with the ability to convey complex information clearly and effectively.
- Task Management: Strong ability to prioritize tasks and projects with minimal supervision ensuring timely and efficient completion.
- Adaptability: Quick to adapt to new tools and technologies with a continuous learning mindset.
- Technical Expertise:
- Extensive experience with Magento including configuration and troubleshooting.
- Proficiency in HTML5 and CSS3.
- Familiarity with GitHub for version control and collaboration.
- Knowledge of DNS records SSL certificates and NGINX configuration.
- Troubleshooting: Strong software troubleshooting skills with a methodical approach to diagnosing and resolving issues.
- Independence & Pace: Ability to work independently in a fastpaced environment maintaining productivity and focus.
Additional Skills:
- Familiarity: With JavaScript PHP and Web APIs is a plus.
- Prioritization: Ability to prioritize work and resources effectively across various support tasks and projects balancing shortterm needs with longterm goals.
- ProblemSolving: Relies on experience and judgment to plan and accomplish tasks demonstrating a proactive approach.
- Continuous Learning: Committed to adopting and learning new tools and technologies staying current with industry best practices to ensure highquality work.
Education and Experience:
- High school diploma technical training or equivalent combination of education and technical experience.
- 1 year of HTML and CSS experience.
- Experience with content management systems (CMS) with Magento and WordPress preferred.
- Experience with project management tools with Jira preferred.
- Strong problemsolving skills are a must.
Benefits
Benefits That Make This Career a Winning Choice
- Day 1 HMO coverage
- Competitive salary package
- Permanent WFH arrangement
- Prime office location
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Upskilling through Emapta Academy
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.
With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.
#EmaptaExperience
The Keys to the E-Commerce Kingdom: Essential Skills and Experience Required Skills and Abilities: Self-Motivated & Resilient: Must be highly self-driven, hardworking, and well-organized, with the ability to thrive under pressure, adapt to evolving timelines, and handle changing requests and deliverables. Communication: Exceptional oral and written communication skills, with the ability to convey complex information clearly and effectively. Task Management: Strong ability to prioritize tasks and projects with minimal supervision, ensuring timely and efficient completion. Adaptability: Quick to adapt to new tools and technologies, with a continuous learning mindset. Technical Expertise: Extensive experience with Magento, including configuration and troubleshooting. Proficiency in HTML5 and CSS3. Familiarity with GitHub for version control and collaboration. Knowledge of DNS records, SSL certificates, and NGINX configuration. Troubleshooting: Strong software troubleshooting skills, with a methodical approach to diagnosing and resolving issues. Independence & Pace: Ability to work independently in a fast-paced environment, maintaining productivity and focus. Additional Skills: Familiarity: With JavaScript, PHP, and Web APIs is a plus. Prioritization: Ability to prioritize work and resources effectively across various support tasks and projects, balancing short-term needs with long-term goals. Problem-Solving: Relies on experience and judgment to plan and accomplish tasks, demonstrating a proactive approach. Continuous Learning: Committed to adopting and learning new tools and technologies, staying current with industry best practices to ensure high-quality work. Education and Experience: High school diploma, technical training, or equivalent combination of education and technical experience. 1+ year of HTML and CSS experience. Experience with content management systems (CMS), with Magento and WordPress preferred. Experience with project management tools, with Jira preferred. Strong problem-solving skills are a must.
Employment Type
Full Time
