Field Technical Support Rep
Field Technical Support Rep
Posted on :
15-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description:
Pearl River NY
Job Description:
Responsibilities
Provides onsite client facing support; including installation servicing and repairing systems.
Quality checks operational status of system equipment before deployment.
Resolves customer issues in the areas of hardware installation repair upgrade and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up testing and troubleshooting.
Basic Qualifications
3 of field support experience
Hardware/software installation support and troubleshooting
Experience with Windows 10
Experience with MS Office and OS365
Configuring new PCs/notebooks via SCCM imaging
Ticket management experience
iOS device familiarity
Lift and carry up to 40lbs
Work Environment
Office environment
Walk up Kiosk support
Vending and Locker resupply
Job Description:
Responsibilities
Provides onsite client facing support; including installation servicing and repairing systems.
Quality checks operational status of system equipment before deployment.
Resolves customer issues in the areas of hardware installation repair upgrade and maintenance.
Ensures issues are referred to the appropriate personnel/service areas for follow up testing and troubleshooting.
Basic Qualifications
3 of field support experience
Hardware/software installation support and troubleshooting
Experience with Windows 10
Experience with MS Office and OS365
Configuring new PCs/notebooks via SCCM imaging
Ticket management experience
iOS device familiarity
Lift and carry up to 40lbs
Work Environment
Office environment
Walk up Kiosk support
Vending and Locker resupply
try var fgTooltip new FG.Tooltip( element: $(#cfdescz) text: Indicatex20thex20typex20ofx20locationx20wherex20thex20ACx20willx20work.x20Forx20teleworkersx20selectx20u201CHPx20Siteu201D ).initialize(); catch(err)
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
