General Cashier

Roles and responsibilities

The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects.

What will I be doing?

The General Cashier supervises and accounts for all cash activities of the Hotel, safeguards cash assets, and prepares all financial reports related to cash transactions. This role assists in any other way deemed necessary for the efficient overall operation of the Finance Department in full compliance with the policy, regulatory and contractual framework. The role will business partner with all hotel finance team members and all hotel departments. The role will participate in all relevant Finance training and development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton’s job segregation policies.

What are we looking for?

• Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
• Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
• Ability to proactively identify and prevent potential problems
• Ability to help develop problem solving skills among direct reports and other team members as appropriate
• Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
• Detail oriented and organized
• Ability to develop presentations and effectively present to all levels of company, hotels & owners.
• Strong communication and negotiation skills (all levels of management and external customers)
• Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
  

Desired candidate profile

• Attention to Detail: Strong ability to accurately process cash transactions and maintain precise records.
• Mathematical Proficiency: Solid understanding of basic math and accounting principles for handling cash and balancing registers.
• Computer Skills: Proficient in using point-of-sale (POS) systems and Microsoft Office Suite (especially Excel).

Attributes:

• Customer Service Orientation: Friendly and approachable demeanor with excellent communication skills to interact effectively with guests and team members.
• Integrity and Trustworthiness: High ethical standards and a commitment to maintaining confidentiality and security of financial transactions.
• Problem-Solving Skills: Ability to quickly address issues related to cash handling, discrepancies, or guest inquiries.

Responsibilities:

• Handle cash, checks, and credit card transactions with accuracy and efficiency.
• Prepare daily cash reports and ensure cash drawers are balanced at the end of each shift.
• Process payments and issue receipts, ensuring compliance with company policies.
• Assist with audits and reconcile cash discrepancies as necessary.
• Maintain a clean and organized work area, adhering to health and safety standards.

Personal Characteristics:

• Dependable: Punctual and reliable, with a strong work ethic.
• Adaptable: Ability to work in a fast-paced environment and handle changing priorities effectively.
• Team Player: Willingness to collaborate with other team members and support the overall goals of the organization.