Lifeguard

Roles and responsibilities

A Lifeguard is responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience while ensuing swimmers are adhering to pool rules and regulations.

What will I be doing?

As a Lifeguard, you are responsible for supervising and ensuring the safety of swimmers to deliver an excellent Guest and Member experience. A Lifeguard will also be required to fulfill regular cleaning duties. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise and ensure safety of swimmers
Ensure guests feel safe in the pool area
Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift
Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations
Follow emergency action plan and procedures when required
Monitoring Activities:

Supervise pool, beach, or water park areas to ensure the safety of all patrons.
Observe swimmers for signs of distress or dangerous behavior.
Rescue Operations:

Respond promptly to emergencies, performing rescues and administering first aid or CPR as necessary.
Use rescue equipment (e.g., flotation devices, rescue tubes) effectively.
Enforcing Rules:

Enforce facility rules and regulations to maintain a safe environment for all guests.
Educate patrons about safety practices and proper behavior in the water.
Preventative Safety:

Conduct regular safety checks of the pool area, equipment, and surrounding environment.
Identify potential hazards and report them to management.
First Aid and Emergency Response:

Provide first aid treatment for minor injuries and prepare to handle more serious incidents.
Maintain readiness to respond to medical emergencies and assist emergency personnel as needed.
Communication:

Communicate effectively with other lifeguards and staff to ensure coordinated responses to incidents.
Maintain clear communication with patrons regarding safety rules and conditions.
Record Keeping:

Keep accurate records of incidents, rescues, and first aid administered.
Participate in regular training and drills to stay current on emergency procedures and techniques.
Maintaining Cleanliness:

Ensure that the swimming area is clean and free of debris.
Assist in maintaining the overall cleanliness of the facility.
Customer Service:

Provide excellent customer service, addressing patron questions and concerns positively and professionally.
Foster a welcoming atmosphere for all guests.

Desired candidate profile

A Lifeguard serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong interpersonal skills
• Pool lifeguard qualification
• Committed to delivering a high level of customer service
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First aid and CPR qualification
• Excellent attention to detail
• High standards of cleanliness
• Ability to work in a consistently professional and helpful manner
• Previous experience in a similar environment

• Maintaining Cleanliness:

  Ensure that the swimming area is clean and free of debris.
  Assist in maintaining the overall cleanliness of the facility.
  Customer Service:

  Provide excellent customer service, addressing patron questions and concerns positively and professionally.
  Foster a welcoming atmosphere for all guests.
  Qualifications:
  Certification in lifeguarding, CPR, and first aid (often required).
  Strong swimming skills and physical fitness.
  Ability to remain calm and composed in emergency situations.