Epic Enterprise Client Systems Administrator with Citrix Windows Administration

This is a remote position.

Job Title: Epic Enterprise Client Systems Administrator with Citrix Administration

Location: Remote (Must work EST hours)

Job Type: FullTime LongTerm

Key Responsibilities:

• Epic Environment Management: Administer configure and support the Epic infrastructure ensuring optimal performance and reliability.
  
• Management and support from a technical perspective of the Interconnect Hyperspace EPS Web BLOB Hyperspace Web BCA MyChart CarelinkHealthy Planet Haiku Rover Care Everywhere Home Health Kuiper and System Pulse services.
  
• Citrix and NetScaler Administration: Manage Citrix environments including configuration maintenance and optimization of NetScaler for application delivery and security.
  
• System Integration: Collaborate with cloud architects and engineers to ensure the Epic system interfaces effectively with AWSbased solutions.
  
• Troubleshooting and Support: Provide advanced troubleshooting for Epicrelated issues ensuring minimal downtime and rapid resolution of technical problems.
  
• Security Compliance: Maintain security standards and compliance requirements within the Epic environment particularly in alignment with healthcare regulations.
  
• Performance Monitoring: Monitor system performance conduct regular audits and implement enhancements to maintain system efficiency.
  
• Collaboration and Communication: Work closely with IT teams healthcare professionals and external vendors to ensure seamless integration and operation of Epic systems.
  
• Documentation: Develop and maintain detailed documentation of system configurations procedures and troubleshooting guides.
  

Requirements

Qualifications:

• Experience: Minimum of 5 years as an Epic Client Systems Administrator or similar role with handson experience in Epic environment management.
  
• Certifications: Epic certifications (ECSA) are required. Citrix and NetScaler certifications are highly desirable.
  
• Technical Expertise: Strong proficiency in managing Citrix environments and optimizing NetScaler configurations. Experience with AWS cloud environments is a plus but not mandatory.
  
• ProblemSolving: Excellent analytical and problemsolving skills with the ability to troubleshoot complex systems efficiently.
  
• Communication: Strong verbal and written communication skills with the ability to work effectively in a teamoriented collaborative environment.
  
• PatientCentered Focus: A commitment to supporting healthcare professionals and enhancing patient care through reliable and innovative technology solutions.
  
• Availability to work Eastern Time Zone (EST) hours is required.
  

Preferred Skills:

• Previous experience implementing Epic on AWS.
  
• Experience providing longterm infrastructure managed services for healthcare organizations.
  
• Familiarity with other cloud platforms and automation tools is a plus.