Restaurant General Manager

Roles and responsibilities

We are seeking a highly skilled and experienced Restaurant General Manager to oversee our esteemed establishment in Kuwait. This full-time position requires a candidate with a minimum of 10 years of experience in the hospitality industry, ideally in a managerial capacity. The successful candidate will be pivotal in ensuring efficient restaurant operations, leading a dedicated team, and providing exceptional customer service to enhance guest satisfaction.

Key Responsibilities

As the Restaurant General Manager, you will lead and manage the daily operations of the restaurant, ensuring efficiency and adherence to high service standards. Your leadership will be critical in recruiting, training, and developing a cohesive and skilled team. By fostering a positive work environment, you will empower your staff to deliver top-notch service and create memorable dining experiences for our guests.

Monitoring financial performance is essential in this role. You will be responsible for budgeting, forecasting, and implementing cost-control measures to maintain profitability. Your ability to analyze financial data and make informed decisions will directly impact the restaurant's success.

Safety and compliance are paramount in the hospitality industry. You will ensure that our restaurant adheres to health and safety regulations, creating a safe and compliant work environment for both staff and customers. Conducting regular inspections will be part of your routine to maintain cleanliness, quality, and safety standards.

Guest satisfaction is at the heart of our operations. You will be expected to resolve conflicts or guest complaints promptly, ensuring that every visitor leaves with a positive impression. Your exceptional customer service skills will be vital in creating an inviting atmosphere that encourages repeat business and positive word-of-mouth.

Inventory management is another critical aspect of your role. You will oversee ordering, stocking, and minimizing waste, ensuring that the restaurant operates efficiently and effectively. Your knowledge of the industry will aid in maintaining optimal inventory levels while avoiding unnecessary expenses.

To promote the restaurant and attract new customers, you will implement innovative marketing strategies. Your creativity and understanding of market trends will help elevate our brand and enhance our visibility within the community.

Desired candidate profile

Qualifications

To be considered for this position, you must possess a minimum of 10 years of experience in restaurant management or a similar role within the hospitality industry. Proven leadership and team management skills are essential, along with exceptional customer service abilities focused on guest satisfaction. Strong budgeting and financial management skills will be crucial for monitoring performance and making informed decisions.

You should also have effective conflict resolution and crisis management skills, enabling you to handle challenging situations with ease. A solid understanding of safety compliance regulations within the restaurant industry is necessary, along with excellent communication and interpersonal skills.

If you are a dynamic leader with a passion for the hospitality industry and a commitment to excellence, we invite you to apply for this exciting opportunity to lead our restaurant in Kuwait.