Port Shopping Expert
Port Shopping Expert
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Not Disclosed
Salary Not Disclosed
Job Description
Key Responsibilities:
Act as a brand ambassador for the company providing guests with exceptional customer service and promoting the companys products and services
Develop and maintain relationships with local vendors and businesses in each port of call to ensure a variety of shopping options for guests
Conduct research on each port of call to identify the best shopping opportunities and create shopping guides for guests
Host shopping seminars and presentations on board the ship to educate guests on the best shopping deals and products in each port
Organize and lead shopping excursions for guests providing them with personalized shopping experiences
Assist guests with any shoppingrelated inquiries and provide recommendations based on their preferences and needs
Monitor and maintain inventory levels of onboard shopping areas ensuring a diverse and wellstocked selection of merchandise
Collaborate with other departments such as entertainment and marketing to promote shopping events and activities on board the ship
Stay uptodate on the latest trends and products in the retail industry to provide guests with the most current and relevant shopping information
Adhere to all company policies and procedures as well as safety and security regulations.
Qualifications:
High school diploma or equivalent with a minimum of 2 years of experience in retail sales or customer service
Strong knowledge of the retail industry and current shopping trends
Excellent communication and interpersonal skills with the ability to interact with guests from diverse backgrounds
Proven ability to provide exceptional customer service and handle guest inquiries and complaints in a professional and efficient manner
Ability to work in a fastpaced and dynamic environment with a positive and flexible attitude
Strong organizational and timemanagement skills with the ability to prioritize tasks and meet deadlines
Proficient in Microsoft Office and other relevant software programs
Fluent in English with additional languages considered an asset
Must be able to travel and work on a flexible schedule including evenings weekends and holidays.
Remote Work :
No
Employment Type
Full Time
