drjobs Assistant Port Shopping Expert

Assistant Port Shopping Expert

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Job Location drjobs

Cape Town - South Africa

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

Assist the Port & Shopping Expert in conducting shopping presentations and seminars for guests on board

Provide excellent customer service to guests answering any questions and providing recommendations for shopping destinations

Assist in organizing and coordinating shopping excursions for guests ensuring a smooth and enjoyable experience

Keep uptodate with the latest shopping trends and destinations in each port of call

Maintain relationships with local vendors and businesses to ensure the best deals and experiences for our guests

Assist in the preparation and distribution of shopping maps and information for guests

Handle any guest inquiries or issues related to shopping and escalate to the Port & Shopping Expert when necessary

Collaborate with other departments on board to promote shopping events and activities to guests

Participate in training and development opportunities to enhance knowledge and skills in shopping and customer service

Qualifications:

High school diploma or equivalent

Previous experience in retail customer service or tourism industry preferred

Knowledge of shopping destinations and trends in various ports of call

Excellent communication and customer service skills

Strong organizational and timemanagement skills

Ability to work in a fastpaced dynamic environment

Team player with a positive attitude

Fluent in English additional languages are a plus

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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