Assistant Port Shopping Expert
Assistant Port Shopping Expert
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Job Description
Key Responsibilities:
Assist the Port & Shopping Expert in conducting shopping presentations and seminars for guests on board
Provide excellent customer service to guests answering any questions and providing recommendations for shopping destinations
Assist in organizing and coordinating shopping excursions for guests ensuring a smooth and enjoyable experience
Keep uptodate with the latest shopping trends and destinations in each port of call
Maintain relationships with local vendors and businesses to ensure the best deals and experiences for our guests
Assist in the preparation and distribution of shopping maps and information for guests
Handle any guest inquiries or issues related to shopping and escalate to the Port & Shopping Expert when necessary
Collaborate with other departments on board to promote shopping events and activities to guests
Participate in training and development opportunities to enhance knowledge and skills in shopping and customer service
Qualifications:
High school diploma or equivalent
Previous experience in retail customer service or tourism industry preferred
Knowledge of shopping destinations and trends in various ports of call
Excellent communication and customer service skills
Strong organizational and timemanagement skills
Ability to work in a fastpaced dynamic environment
Team player with a positive attitude
Fluent in English additional languages are a plus
Remote Work :
No
Employment Type
Full Time
