Key Responsibilities
- Operational Support: Manage routers switches and firewalls to ensure security performance capacity and availability of services.
- Network Configuration and Maintenance: Configure and maintain secure network infrastructure in accordance with security standards and best practices.
- Network Architecture: Provide network architecture support including infrastructure assessments creation of logical and conceptual network diagrams monitoring analysis problem resolution and changes.
- Network Security: Manage networks and systems to prevent unauthorized access while ensuring efficient transmission. Perform log management and monitoring.
- Firewall Management: Plan schedule and implement access through firewalls in line with security standards and best practices.
- Incident/Change Management: Adhere to defined incident/change management processes.
- Collaboration: Communicate regularly with other technical teams and business owners.
- Customer Support: Work with customers to develop testing and implementation schedules as needed.
- Documentation: Maintain and update technical documentation of the environment.
Required Skills and Experience
- Network Fundamentals: Strong knowledge of network switching routing IP addressing and Internet connectivity (10 years).
- Technical Support: Seniorlevel technical support experience in a complex enterprise networking environment including analytical and problemsolving skills (10 years).
- IP Networking: Thorough working knowledge of IP networking (10 years).
- Security and Firewall Administration: Experience with security and firewall administration including data network implementation (10 years).
- Advanced Diagnostics: Experience with advanced diagnostics equipment and tools routing protocols network management tools remote access Ethernet and WAN technologies (7 years).
- Specific Technologies: Experience with F5 and Visio (2 years).
- Cloud Technologies: Experience with cloud networking particularly AWS and Azure (1 years).
Highly Desired Skills
- Unix Scripting: Skills in Unix scripting languages such as Perl Bash TCL and cURL.
- VMware: Experience with VMware implementation and administration.
Qualification Insights
- Top Priorities: Emphasis on network architecture and firewall management.
- Key Technologies: Predominantly a Cisco environment with some Palo Alto gear and F5.
- Cloud Technologies: Ideal candidates will have skills in AWS and Azure cloud networking.
- Scripting and VMware: Not required but beneficial; can be learned on the job.
- Team Collaboration: Will work closely with the network team.
- Current Challenges: Maintaining system uptime learning the environment and potentially performing assessments and recommendations.
- Upcoming Projects: No specific major projects planned.
- Work Details: Some onsite work required. Standard hours are 8:00 AM to 4:30 PM with potential afterhours work likely.
Skill | Required / Desired | Amount | of Experience |
Network switching routing IP addressing and Internet connectivity | Required | 10 | Years |
Full time senior level technical support experience in a complex enterprise networking environment including analytical problem solving | Required | 10 | Years |
Thorough working knowledge of network fundamentals including IP networking | Required | 10 | Years |
Experience with security and firewall administration to include data network implementation | Required | 10 | Years |
Experience with advanced diagnostics equipment and tools routing protocols network management tools remote access Ethernet and WAN technologies | Required | 7 | Years |
Visio skills | Required | 2 | Years |
Indepth experience with F5 prodcuts | Required | 4 | Years |
Strong preference for experience implementing Cloud technologies | Required | 2 | Years |
Strong preference for Unix scripting skills (e.g. Perl Bash TCL cURL). | Highly desired | 1 | Years |
Experience with VMware implementation and administration. | Highly desired | 1 | Years |