Duties: CW will work onsite from day one at Austin TX (5 days onsite) What Youll Be Doing: The successful candidate will be responsible for providing daytoday support to our quality insurance team ensuring the timely delivery of projects for both the Quality Assurance team and their crossfunctional partners. Configure software and perform support actions via incoming requests Conduct light data analysis as needed Enable clients to execute project initiatives at scale Troubleshoot and perform root cause analysis as needed Collaborate with crossfunctional teams to ensure project success Deliver projects with tight deadlines based on business needs Create reports representing current performance of the team and impact of work performed Manipulate and analyze data to identify trends and areas for improvement What We Are Looking For: Requirements: 2 years experience in a technical support or project management environment Experience using software such as Microsoft Office or Google Suite Strong troubleshooting and problemsolving skills Excellent communication and collaboration skills. Ability to work independently and manage multiple tasks simultaneously. Experience delivering projects with tight deadlines based on business needs Knowledge in creating reports representing current performance of the team and impact of work performed Basic data manipulation and analytics skills Preferred Qualifications: 1 or more years experience using SQL Prior experience using data visualization tools such as Tableau or PowerBI Strong understanding of social media platforms Bachelors Degree
Skills: CW will work onsite from day one at Austin TX (5 days onsite) What Youll Be Doing: The successful candidate will be responsible for providing daytoday support to our quality insurance team ensuring the timely delivery of projects for both the Quality Assurance team and their crossfunctional partners. Configure software and perform support actions via incoming requests Conduct light data analysis as needed Enable clients to execute project initiatives at scale Troubleshoot and perform root cause analysis as needed Collaborate with crossfunctional teams to ensure project success Deliver projects with tight deadlines based on business needs Create reports representing current performance of the team and impact of work performed Manipulate and analyze data to identify trends and areas for improvement What We Are Looking For: Requirements: 2 years experience in a technical support or project management environment Experience using software such as Microsoft Office or Google Suite Strong troubleshooting and problemsolving skills Excellent communication and collaboration skills. Ability to work independently and manage multiple tasks simultaneously. Experience delivering projects with tight deadlines based on business needs Knowledge in creating reports representing current performance of the team and impact of work performed Basic data manipulation and analytics skills Preferred Qualifications: 1 or more years experience using SQL Prior experience using data visualization tools such as Tableau or PowerBI Strong understanding of social media platforms Bachelors Degree
Education: Bachelors Degree
Required Skills: PROJECT MANAGEMENTPROBLEMSOLVINGTECHNICAL SUPPORTDATA VISUALIZATIONMICROSOFT OFFICE
Additional Skills: SQLBUSINESS INTELLIGENCEDATA MANIPULATIONDATA ANALYSISMARKETING ANALYSISQUALITY ASSURANCETABLEAU SOFTWARE
Minimum Degree Required: Bachelors Degree
Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak Read Write )
Department: Regional Recruiting Services : 7134
Job Category: IT