drjobs Administrative Assistant - ADV

Administrative Assistant - ADV

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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Title: Administrative Assistant / Customer Support

Location: Sacramento CA 95834

Duration: 12 months(Possible Extension)

Schedule: Hours 7am to 5pm MF

Hybrid flexibility onsite and remote based on business needs

Position Purpose:
Expert on using data to training models. The models are then used to automate processes like image classification speech recognition and market forecasting.

Requirements:

  • This position is responsible for supporting technicians resolving customer complaints and issues and completing needed paperwork
  • Coordinate appointments with technicians and subcontractor
  • Customer Service assisting customers with various issues such as billing service requests etc
  • Complete and/or scan documents as needed
  • Order and track parts
  • Work with technicians/subcontractors to ensure paperwork is completed properly within the designated time
  • Assist in coordinating technician activities such as scheduling customer notification and equipment procurement
  • Receive and Issue material and equipment to technicians
  • Interfacing with customers on Customer Satisfaction issues

Qualifications:

  • High School Diploma or equivalent
  • 5 years of office administrative support
  • 5 years of Microsoft Suite including Outlook Word and Excel
  • Typing Speed of at least 40 WPM

Employment Type

Full Time

Company Industry

About Company

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