Business Analyst

• xperience with Enterprise Information Security Protection and Provisioning processes.
• Experience with Lucidchart and other diagramming tools
• The key skillset were looking for is experience with process mapping documentation of workflows and generating process narratives. In addition we need this individual to lead with minimal supervision and take initiative on new projects going into the end of year.

• The IT Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. Experience with process mapping documentation of workflows and generating process narratives. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.
• The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions services projects and any related improvement initiative. Identifies and analyzes performance measures and metrics develops and maintains balanced scorecards and dashboards and evaluates and monitors performance in ITrelated areas. May include network performance management application performance management (APM) (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department segment and organizational strategy and operating objectives including their linkages to related areas. Makes decisions regarding own work methods occasionally in ambiguous situations and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

• Bachelors degree
• Les than 35 years of technical experience
• Experience in problem analysis and process documentation
• Experience with Microsoft office suite
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Knowledge of SQL
• Experience analyzing and presenting complex data
• Strong analytical skills and creative problemsolving ability
• Six Sigma Certified