Project Manager - Application Support
Project Manager - Application Support
Posted on :
13-10-2024
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Job Description
Job Title: Project Manager Application Support
Location: Frisco TX
Duration: 12 months
Term: Contract
Job Description:
Experience Desired: 12 Years.
Qualification:
- 12 years of experience.
- Experience in Managing Operations and Support teams for large Azure cloudbased applications
- Excellent skill set on analyzing identifying troubleshooting and rectifying application/infrastructure issues
- Strong knowledge of telemetry & monitoring tools such as Splunk AppDynamics Grafana
- Own and manage major incidents in production and lower environments as defined by the customers
- Strong technical background in Java based applications with proficiency in Microservices REST APIs and Cloud
- Experience in Managing Development/Enhancement projects
- Experience in Telecom Domain is a plus
- Experience in Managing a team of 2530 members
- Experience in managing IT projects with a strong understanding of ITIL frameworks and best practices
- Track and ensure compliance of various metrics such as SLA MTTR MTTA KPI
- Should be able to identify improvement areas drive automation and transformation initiatives
- Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
- Communicate project status issues and risks timely to all stake holders cross functional teams and managers
- Passion to learn and adapt with new technologies as per project needs
- Should have worked in client facing roles and have excellent communication skills
- Demonstrate strong leadership capabilities by driving decisionmaking and guiding the team to meet project objectives
- Strong knowledge in Agile & Kanban
Key Skills:
Java Application Support Azure Devops Spring Boot Micro Services.
Employment Type
Full Time
Key Skills
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