Business Analyst

Position Title & Code: Sr Curam Business Analyst (716547)

Client: Government of District of Columbia DC Government

client is looking for a Senior C ram Business Analyst you will be responsible for working closely with the DCAS technical workstreams and functional team.

Complete Description:

DHCF is looking for a candidate who must be customer service oriented have strong interpersonal skills and possess the ability to multitask when required. Excellent verbal written and presentation skills are a mandatory requirement.

As a Senior C ram Business Analyst you will be responsible for working closely with the DCAS technical workstreams and functional team in order to assess current challenges and identify opportunities of business process improvement via system design and modernization efforts. The Analyst will be required to evaluate current processes and recommend areas for improvement and optimization. The role will require prior experience of working with Medicaid SNAP/TANF and other Social Services programs. Prior experience working with the C ram software product or other COTS (Commercial Off The Shelf) products is highly preferable.

The resource will become an integral part of the DCAS Team making every problem associated to the platform a problem of their own and will demonstrate the required initiative and critical thinking abilities necessary to resolve all problems and challenges accordingly.

Must have experience using C ram Global Income Support and HealthCare Reform Business Application Suite

Must have experience in Data Analysis and data presentation

Experience in planning and leading JAD sessions and creatingfunctional design documents

Excellent interpersonal skills verbal and writtencommunication skills

Understanding of design and development concepts and familiaritywith design patterns and the SDLC

A strong ethical foundation capable of thriving in anenvironment and culture where honesty integrity and accountability are corevalues

A collaborative spirit a team orientation and a willingnessand desire to contribute to the success of others

Responsibilities

Provide status reporting quality assurance monitoring andensure adherence to procedures

The Business Analyst serves as a liaison between project teamsand vendors ensuring that everyone is aligned with the project goals andrequirements.

Review the Triage defect that gets raised from the Productionenvironment prioritize and groom the backlog

Review and validate deliverables submitted by the vendors

Data analysis and create the metrics for all the CSL ticketsraised by the end customers

Quality Control of all the technical workstreams

Define and maintain the endtoend process for functional Batchexecutions

Documentation and Governance by maintaining comprehensivedocumentation for project transparency compliance and knowledge management.

Draft Standard Operating Procedures

Prepare technical team presentations

As a Business Analyst you will provide system analysisdevelopment and production support

The C ram Business Analyst will design functional approaches tocustomize functionality using the C ram Business Application Suite

The Business Analyst is also a lead team member in the planningand execution of testing training support of user testing and customersupport post implementation

Lead requirement gathering sessions according to agree uponproject scope for various areas of the application

Participate in/lead systems analysis and gap analysis

Produce clientapproved deliverables required in standard project development including functional requirements training content job aids use cases requirements traceability matrix test cases and plans

Support team members through the development and testing of your functional designs

Responsibilities:
1. Coordinates IT project management engineering maintenance QA and risk management.
2. Plans coordinates and monitors project activities.
3. Develops technical applications to support users.
4. Develops implements maintains and enforces documented standards and procedures for the design development installation modification and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs monitoring maintenance or reporting on real time databases realtime network and serial data communications and realtime graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project lifecycle is in compliance with District standards and procedures.

Minimum Education/Certification Requirements:
Bachelors degree in Information Technology or related field or equivalent experience

Skill Assessment: (Please include the years of experience last used and brief description on skills below information is to be submitted along with the resume)

Skill

Required / Desired

Amount of Experience

Years Used

Short Brief Description

Project

16 yrs. planning coordinating and monitoring project activities

Required

16 Years

16 yrs. leading projects ensuring they are in compliance with established standards/procedures

Required

16 Years

Experience in Information Tech Project management and analytical skills on a midlarge scale IT project with a particular focus on the Change Mgmt.

Required

10 Years

Experience designing job aids and training scripts for both external and internal audiences

Required

8 Years

Experience in Business Process Design and analytical skills

Required

8 Years

Curam Experience

Required

7 Years

Data analytics experience

Required

7 Years

Proven ability to design and execute communication plans and work with internal and external staff in a diverse multitiered environment

Required

5 Years

Experience with designing and implementing an accurate metric measuring system to gauge acceptance and knowledge of training sessions and manuals

Required

5 Years

Experience in efficiently utilizing the Microsoft Office suite especially (Power Point Excel Word; Visio)

Required

4 Years

Training lead role working as the liaison between stakeholders in the design&development of computer system and policy training presentation material

Required

4 Years

Exp. developing maintaining and administering online learning standup training and knowledge transfer through other methods

Required

4 Years

Exp. producing and editing written documentation where appropriate for online learning standup training and knowledge transfer

Required

4 Years

Experience operating in a Health Care related IT System

Highly desired

2 Years

Experience using project tracking tools such as Jira and SharePoint

Nice to have

2 Years

Excellent communication skills (Written & Verbal) and timemanagement ability

Required

1 Years

Experience working on an IT project or a COTS package implementation

Required

3 Years

Bachelors degree in IT or related field or equivalent experience

Required

2 Years