Customer Support Italian In Szczecin
Customer Support Italian In Szczecin
Posted on :
13-10-2024
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Job Description
Location: Szczecin Poland
Languages Required: Italian (C1) English (B2)
Employment Type: OnSite
Key Responsibilities:
- Respond to customer inquiries and provide effective technical solutions.
- Assist customers in troubleshooting and resolving issues related to our products and services.
- Collaborate with the technical team to address complex technical queries.
- Maintain accurate records of customer interactions and technical issues.
- Stay updated on product developments to provide informed support.
Work Schedule:
- Monday to Friday: 8:00 AM 8:00 PM (varied shifts)
Qualifications:
- Fluency in Italian (C1 level) and English (B2 level).
- Basic technical knowledge; ability to explain concepts such as VPN and IP address.
- Strong problemsolving skills and a customercentric approach.
- Previous experience in technical support is a plus but not mandatory.
- Ability to thrive in a dynamic fastpaced environment.
Training:
- We offer a comprehensive 68 week onboarding training program to ensure you have the skills and knowledge necessary to succeed in this role.
Remote Work :
No
Employment Type
Full Time
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