Customer Support - German Speaking
Customer Support - German Speaking
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Job Description
Customer Support German Speaking (Hybrid Working in Malta)
Location:Qormi Malta
Job Type: Hybrid (Combination of inoffice and remote work)
Staring date: 4/11/24 and 2/12/24
About Us:
Join our dynamic team dedicated to creating positive impacts in the digital sphere. We are looking for enthusiastic individuals who are ready to embark on an exciting journey in customer support.
Key Responsibilities:
Provide exceptional customer support to Germanspeaking clients through various channels (email chat phone).
Assist customers with inquiries troubleshooting and resolving issues in a timely manner.
Collaborate with team members to ensure a seamless customer experience.
Maintain accurate records of customer interactions and feedback.
Contribute to a positive team environment by sharing insights and best practices.
Qualifications:
Strong German reading and writing abilities; conversational English skills are a plus.
Excellent computer proficiency and familiarity with customer support software.
Strong decisionmaking skills and attention to detail.
Proactive mindset with a willingness to learn and adapt.
Previous experience in customer support is not required; however a passion for helping others is essential.
Work Schedule:
Rotational morning and late shifts until midnight.
Flexibility to work from home in Malta.
Benefits:
Competitive salary and performancebased incentives.
Comprehensive training and ongoing support.
Great relocation packages for international candidates.
Opportunities for career advancement within a growing company.
If you are passionate about customer service and eager to make a difference we want to hear from you!
Join us in making a difference in the digital world!
Remote Work :
No
Employment Type
Full Time
