Business Analyst 7983-2115
Business Analyst 7983-2115
Posted on :
12-10-2024
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Job Description
HM Note: This hybrid role is three (3) days in office
Responsibilities:
- System Analysis and amp; Design: and nbsp;Perform system analysis design testing and implementation of applications ensuring alignment with strategy and standards.
- Agile Business Analysis: and nbsp;Define and manage user stories participate in sprint planning backlog refinement and ensure that business needs are reflected in technical solutions.
- User Research and amp; Personas: and nbsp;Conduct user research and develop personas to understand user needs and create journey maps to improve service delivery and customer experience.
- Requirements Gathering: and nbsp;Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
- Incident Management: and nbsp;Collaborate with technical teams to manage incidents triage issues and ensure prompt resolution while keeping stakeholders informed of progress.
- Stakeholder Consultation: and nbsp;Consult with clients on changes/modifications recommend system enhancements and assist in the development of training plans.
- Documentation and amp; Reporting: and nbsp;Prepare system documentation user manuals and other relevant materials to support system implementation and maintenance.
- Project Planning and amp; Coordination: and nbsp;Assist in planning application development activities providing direction and support to ensure that deliverables meet business and technical standards.
MustHave:
- Agile Experience: and nbsp;Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
- UserCentered Design: and nbsp;Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
- System Analysis Expertise: and nbsp;Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like Cram.
- Incident Management Knowledge: and nbsp;Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.
General Skills:
- Technical Knowledge and amp; Expertise:
- Strong background in systems analysis requirements definition prototyping and feasibility studies.
- Knowledge of SDLC methodologies COTS tools and webbased technologies.
- Experience with systems integration and datamining/reportingbased tools.
- Analytical and amp; ProblemSolving Skills:
- Ability to gather and analyze complex business problems assess options and recommend optimal solutions.
- Experience in evaluating system designs and their impact on service delivery.
- Leadership and amp; Collaboration:
- Ability to collaborate with crossfunctional teams providing direction to ensure that business needs are met within agile development frameworks.
- Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.
- Communication and amp; Interpersonal Skills:
- Excellent communication skills for liaising with stakeholders gathering requirements and explaining technical details to nontechnical users.
- Ability to prepare comprehensive documentation business cases and training materials.
Skills
Experience and Skill Set Requirements
Scoring Categories:
- Requirements Gathering and Analysis 60%
- Experience in gathering analyzing and documenting user requirements.
- Expertise in defining user stories prototyping and translating business needs into functional specifications.
- Ability to conduct user research develop personas and create journey maps for enhanced user experience.
- Leadership and ProblemSolving 20%
- Proven leadership in managing agile teams providing direction on technical and business solutions.
- Ability to collaborate on problemsolving during incidents triaging issues and ensuring swift resolution.
- Expertise in balancing competing priorities and resolving complex problems in system design and functionality.
- Communication Skills 20%
- Excellent verbal and written communication skills to liaise with clients clarify business requirements and explain technical solutions.
- Experience preparing business cases system documentation and user manuals for diverse audiences.
Employment Type
Full Time
Key Skills
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