drjobs Customer Service Representative

Customer Service Representative

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Job Location drjobs

Ahmedabad - India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibility Areas

  • Assist customers globally through 3 channels: Chat Phone & Email. Key business geographies are US CA UK AU & NZ
  • Remain updated on existing and new products offered on the website
  • Complete all assigned customer cases in a timely manner
  • Customer queries will include:
    • product questions
    • order status
    • order changes
    • shipping
    • website usage

Requirements

  • The candidate should have excellent spoken and written communication skills
  • Primary language: English
  • The candidate should be willing to work in rotational shifts
  • Candidates with strong customer orientation are preferred.

Employment Type

Full Time

Company Industry

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