receptionist is a person who works in an office or administrative support role usually in a waiting area like a lobby or front desk. Receptionists are the welcoming faces of businesses and their tasks can include:
Greeting visitors and directing them to the correct person or department
Managing people signing in and giving out security passes
Answering enquiries in person by phone and online
Managing reservations meeting room bookings and appointments
Dealing with incoming and outgoing post and deliveries
Taking payments and handling invoices
Maintaining records
Providing excellent customer service
Receptionists can work in a variety of industries including hotels corporate offices and medical facilities.
Employers usually expect receptionists to have good literacy numeracy and IT skills. They may also ask for GCSEs or equivalent qualifications and relevant work experience.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation