As an ECommerce Account Manager you will be instrumental in managing and optimizing our online store accounts on platforms such as Amazon etsy Meesho and Flipkart. This role requires a strategic mindset and a knack for producing engaging content that resonates with our audience.
Key Responsibilities:
- Strategic Development: Devise and implement strategies that leverage salesrelated insights current standards and emerging trends to boost sales across our online platforms.
- Promotional Campaigns: Create promotional offers ensuring they are accurately uploaded and effectively marketed across all channels to maximize customer engagement and sales.
- Content Review and Compliance: Review all promotional copy and legal disclaimers for accuracy ensuring compliance with platform regulations and standards.
- Traffic and Marketing Analysis: Analyze website traffic and user behavior to inform website maintenance and evaluate the effectiveness of marketing strategies.
- Sales Metrics Examination: Monitor salesrelated metrics to guide inventory restocking ensuring product availability aligns with customer demand.
- Performance Reporting: Prepare detailed reports on the performance of existing strategies and the effectiveness of new initiatives making recommendations for improvements.
- Technological Adaptability: Stay abreast of evolving technologies in the ecommerce landscape adapting quickly to new tools and methodologies that enhance account management.
- Strategic Development: Devise and implement strategies that leverage salesrelated insights current standards and emerging trends to boost sales across our online platforms.
- Promotional Campaigns: Create promotional offers ensuring they are accurately uploaded and effectively marketed across all channels to maximize customer engagement and sales.
- Content Review and Compliance: Review all promotional copy and legal disclaimers for accuracy ensuring compliance with platform regulations and standards.
- Traffic and Marketing Analysis: Analyze website traffic and user behavior to inform website maintenance and evaluate the effectiveness of marketing strategies.
- Sales Metrics Examination: Monitor salesrelated metrics to guide inventory restocking ensuring product availability aligns with customer demand.
- Performance Reporting: Prepare detailed reports on the performance of existing strategies and the effectiveness of new initiatives making recommendations for improvements.
- Technological Adaptability: Stay abreast of evolving technologies in the ecommerce landscape adapting quickly to new tools and methodologies that enhance account management.
Requirements
Experience: 1 to 3 years of experience in ecommerce account management or a related field.
Account Management Skills: Proven track record in handling account renewals and managing client relationships effectively.
Technical Proficiency: Strong knowledge of ecommerce platforms including Amazon and Flipkart along with proficiency in MS Excel and PowerPoint.
Ability to Work Under Pressure: Strong organizational skills with the ability to manage multiple tasks and projects simultaneously in a fastpaced environment.
Analytical Skills: Ability to analyze data and metrics to inform decisionmaking and drive strategic initiatives.
Customer Feedback: Gather and relay customer feedback and suggestions to improve our products and services. Cold Calling: Proactively reach out to potential clients through phone calls to introduce our IT solutions and services. Identify decision-makers within organizations and initiate meaningful conversations to assess their IT needs. Client Meetings: Arrange and conduct meetings with potential clients, either in-person or virtually, to understand their IT requirements and present our solutions. Prepare and deliver presentations, proposals, and product demonstrations as needed. Lead Generation: Need to generate new prospects