Account Manager DACH - Hamburg

What you will do
As a commercially driven Account Manager at Funnel you will be a key driver of revenue growth responsible for maximizing the value of existing customers. Your role will focus on identifying upsell and crosssell opportunities increasing monthly recurring revenue and expanding Funnels footprint within your customer portfolio. You will collaborate with Customer Success and other teams but focus primarily on sales performance and exceeding revenue targets. The measure of success in this role is your ability to generate growth deliver value and WOW your customers.

The role
Success in this role requires strong commercial acumen and the ability to spot upsell and crosssell opportunities. We need a proactive sales driver with a hunter mentalitysomeone who takes ownership of the sales process exceeds targets and demonstrates grit in overcoming objections. Youll collaborate with your team but keep your eye on the ultimate goal: growing Funnels revenue through individual initiative and teamwork.

Daytoday responsibilities include:

• Proactively identifying upsell and crosssell opportunities by understanding clients evolving needs and recommending Funnel solutions.

• Developing compelling business cases for these opportunities by aligning Funnels products with the clients strategic goals.

• Proactively engage customers ahead of renewals efficiently manage the entire renewal process and collaborate with the customer success team to mitigate potential churn and downsell risks.

• Skillfully negotiate pricing and (multiyear) contracts including renewals and expansions to achieve beneficial outcomes that foster longterm customer relationships and ensure continued success with Funnel

What we expect from you:

Revenue Hunter Mentality: Take initiative in identifying growth opportunities proactively monitoring customer needs and exploring product expansions to drive additional growth.

Resilience and Tenacity: Demonstrate perseverance in overcoming challenges especially during negotiations to close deals and meet or exceed revenue targets.

Strategic Sales Planning: Implement account plans for key accounts identifying both short and longterm revenue opportunities.

Effective Negotiation Skills: Confidently negotiate contracts and pricing to achieve mutually beneficial outcomes while addressing objections.

Accountability and Ownership: Track your progress take ownership of upsell and revenue goals and consistently strive to surpass targets.

Relationship Building: Build and nurture longterm relationships with key stakeholders expanding opportunities within your customer base.

Continuous Learning and Development: Stay curious develop a strong understanding of Funnels products and keep up with industry trends to add greater value to customers.

Collaborative Mindset: Embrace teamwork leveraging diverse perspectives to move faster together and prioritize whats best for Funnel.

Experience and skills:

• 6 years of experience in an Account Executive and/or Account Management role preferably in the MarTech industry

• Proven track record of consistently meeting revenue quotas

• Strong knowledge of SaaS business models and cycles

• Proven success with procurement and contract negotiation

• Excellent communication skills (written verbal visual)

• Strong prioritisation and time management skills in a fastpaced environment.

• Fluency in German and English is required

Who we are
We offer a competitive salary along with great benefits.

We are building a global categorydefining SaaS company on our mission to empower marketers to be truly datadriven. With the ambition to Make Data Easy Funnel provides a nocode SaaS solution that helps business users work with reporting data.

The product offers instant access to data from some 500 platforms in the areas of Online Marketing Ecommerce and CRM and the capability to create a unified model of all this data without asking users to learn SQL or write scripts.

Among the 2000 customers there are small and medium ecommerce companies as well as some of the worlds largest brands. There is a strong focus on providing a worldclass user experience and its not uncommon to hear some of our 8000 users tell us were making their work easier and more fun. Since its launch in 2015 Funnel has continued to grow rapidly and in the organization are currently 300 employees with about onethird focused on building the product.

Application

Please submit your application in English