UK Care Coordinator Autism and ADHD service
UK Care Coordinator Autism and ADHD service
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Job Description
About Mindler:
Mindler is a digital therapy service that is rethinking therapy to meet todays needs. In the UK demand for mental health support has grown faster than services can keep up. And this is only increasing. Mindler combines beautiful mobile optimised technology with high quality therapists and psychologists available via video call. We call this blended CBT which provides both a fantastic patient experience with the scale to meet todays needs.
Good mental health is often a prerequisite for someone to achieve their full potential in life but with long waiting lists many people who are struggling cant get access to the help they need. By joining Mindler you will help improve the lives of thousands of people and set a new standard for mental health care in Europe.
We are proud to be an awardwinning partner to the NHS. Our adult service for Autism and ADHD assessments provides rapid access to diagnosis free at the point of use for NHS patients. Our service is expanding across the UK and you will play a key role in integrating this offering into NHS frontline services in new regions.
It is just the beginning for Mindler and we need your help as we transform how neurodevelopmental assessments are delivered.
About The Role:
As a care coordinator with the UK team you will be responsible for providing compassionate and efficient daytoday support for our patients. You will be responsible for assisting our clinical and operational staff to help them ensure that they can provide the best possible patient care in a remote setting. A typical day will include:
Patient Response responding to patient queries via email text and phone
Patient Support supporting and nudging patients by text to help them complete preassessment questionnaires and appointments
Clinician Support supporting our therapists with their appointments and calendars as well as supporting sharing of reports
About You:
Strong work ethic and attention to detail
Previous experience in healthcare is not required but it is important you feel strongly about mental health and want to make a positive impact for our patients
An understanding of neurodevelopmental need and ability to adapt communication to meet the needs of adults with ADHD / Autism is desired
Strong communication skills including a good phone manner
Ability to deliver compassionate and personalised communications with our patients
Comfortable using modern technology such as Google Suite
Empathetic and understanding in challenging situations
The Details:
The working location for this role is flexible. You can be fully remote from anywhere in the UK but are welcome to attend our London office as frequently as you would like.
This role is for 20 hours per week but we can be flexible on which days/hours you wish to work within this.
You will be joining a dynamic and closely integrated team with lots of support and great development opportunities.
Employment Type
Full Time
