We are representing a Real Estate Management Software Product company located at Bangsar South Selangor. This is a full time perm role with the product company.
Job Responsibilities:
- Liaise with customers to obtain information and data required for system setup and implementation and support After Sales.
- Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
- Prepare and maintain system documentation in accordance with any new releases and updates.
- Compiling and updating current issues documenting and contributing to the content knowledge base.
- Lead the discussion with clients.
- Keep track of the timeline and liaise with the programmer if any issues.
Job Requirements:
- Candidates have full working rights for Malaysia.
- Good English and Bahasa Malaysia.
- Preferably a Degree/Diploma.
- Preferably has experience working with IT Industry and property management with at least 1 to 3 years of experience.
- Ability to prioritise and multitask.
- Able to work independently committed motivated good working attitude initiative and integrity.
- Good communication skills with clients.
Remote Work :
No