Customer Experience Associate
Customer Experience Associate
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Job Description
Do you want to work remotely from home Simply just work from anywhere
Do you want to work in an environment that values YOU and sets you up for SUCCESS
You are extremely valuable as you are the main point of contact for clients. You are responsible for creating unique travel itineraries processing payments and updating clients regarding their travel. You will have access to the top travel vendors such as Expedia Delta Vacations American Airlines Vacations Carnival Royal Caribbean and Disney to name a few.
We have trainings available at all times making it flexible for those with prior commitments.
Main Responsibilities:
- Maintain open communication with clients regarding their travel
- Research top travel destinations and curate individualized itineraries
- Discuss client travel needs/preferences and create itineraries to fit their preferences
- Promote/advertise specialized travel deals across varying platforms
- Stay up to date with travel news
- Connect with travel leaders
- Attend travel trainings and/or monthly meetings as necessary
- Use judgement when it comes to budget and client preferences
- Attend daily trainings to become more knowledgeable in travel news updates and/or restrictions
- Promote current travel deals and perks via social media or varying platforms
- Complete and maintain travel certifications
Qualifications:
- 18 years or older
- High School Diploma
- Customer Service experience (1 year or more)
- Must be coachable and willing to learn
Benefits:
- Flexible Schedule
- Work remotely from home
- Full or Part Time opportunities available
- IATA card
- Free cruise and theme park tickets after training
- Exclusive travel benefits/perks
Remote Work :
No
Employment Type
Full Time
