Quality Engineer
Quality Engineer
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Job Description
Evac Group is a global leader in integrated water and waste management solutions supporting the marine offshore and building industries. Our commitment to innovation and sustainability drives us to constantly improve the quality of our products and services. We are looking for a dedicated Quality Engineer to join our team and contribute to our efforts in ensuring topnotch quality management claim handling and continuous improvement.
Purpose of the Role:
As a Quality Engineer you will manage claim cases perform root cause analysis and implement corrective and preventive actions. You will play a crucial support role in the companys quality management system contributing to problemsolving and driving improvements across various processes.
Key Responsibilities:
- Claim Handling: Manage claim cases within the defined handling process ensuring timely and accurate resolution.
- Root Cause Analysis: Analyze the root causes of quality issues and implement corrective and preventive actions to avoid recurrence.
- Reporting & Case Management: Handle claim reporting and case management through Jira ensuring proper documentation and communication.
- Customer & Supplier Collaboration: Work closely with customers and suppliers to resolve claimrelated issues and foster strong relationships.
- Problem Solving & Testing: Set up problemsolving tests conduct analyses and generate reports to guide decisionmaking.
- Supplier Quality Support: Assist with supplier quality issues and FAT (Factory Acceptance Tests) processes.
- Stakeholder Collaboration: Participate in claim reviews and project handovers with both internal and external stakeholders.
- Quality Tools: Utilize quality tools such as FMEA Control Plans (CP) 8D and others to address and resolve issues.
- Audit Participation: Lead or participate in internal and external audits to ensure compliance with quality standards.
- Development Projects: Lead or contribute to various quality and development projects aimed at improving overall performance.
Key Competencies & Skills:
- Educational Background: A Bachelors degree in Engineering or equivalent education.
- Experience: At least one year of experience in customer claim handling processes and other QA/QCrelated tasks.
- Analytical Skills: Capable of conducting quality analysis and creating detailed reports.
- Leadership in Claims: Ability to lead claim cases and collaborate effectively with customers and internal teams.
- ISO Knowledge: Basic knowledge of ISO 9001 is an advantage.
- Technical Proficiency: Skilled in MS Office Jira SharePoint QlikView and ERP systems.
- Quality Tools & Statistics: Familiarity with common quality tools and statistical methods for problemsolving.
- Communication Skills: Strong verbal and written communication skills with fluency in English.
Why Join Us
As a Quality Engineer at Evac Group you will play a key role in maintaining and improving the quality of our products and services. Youll work in a dynamic international environment where your skills and insights will help shape the future of the industry.
Employment Type
Full Time
