drjobs German Speaking International Airline Support Contact Centre Agents

German Speaking International Airline Support Contact Centre Agents

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Job Location drjobs

Mosta - Malta

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

German speaking International Airline Support Contact Centre Agents

Location: Mosta Malta

Working Hours: Monday to Friday 9:00 AM to 5:30 PM

Position Type:OnSite

Relocation Assistance: 2000 euro

Join Our Team!

Are you fluent in both German and English and passionate about delivering exceptional customer service We are looking for dedicated Contact Centre Agents to support our international airline operations. This is an exciting opportunity to help customers navigate their travel experiences while working in a dynamic environment.

Key Responsibilities:

Address customer inquiries via phone email and chat.

Provide information on flight schedules bookings and airline services.

Resolve customer issues and complaints with professionalism and efficiency.

Collaborate with team members to enhance service delivery.

Requirements:

Fluency in German and English (both written and spoken).

Strong communication and interpersonal skills.

Previous experience in customer service or a contact centre is a plus.

Ability to thrive in a fastpaced environment.

What We Offer:

Relocation assistance of 2000 to help you transition to Malta.

A supportive work atmosphere with opportunities for growth.

A chance to be part of a global leader in the airline industry.

If youre ready to elevate your career and join a vibrant team in a beautiful location we want to hear from you!

Seize this opportunity to make a difference in the travel experience of our customers. We look forward to welcoming you to our team in Mosta Malta!

Remote Work :

No

Employment Type

Full Time

Company Industry

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