Appointment Coordinator

Roles and responsibilities

• Familiarizing yourself with essential details of our products and services.
• Calling prospective clients using a list of phone numbers provided to you.
• Accepting calls from prospective clients as they arise.
• Fielding basic questions and concerns about the products and services we offer.
• Scheduling a consultation between the prospective client and a Sales Representative.
• Keeping a detailed log of calls, including those which were not answered.
• Attempting to contact prospective clients who you have been unable to contact.
• Informing the Manager of recurrent product-related complaints that warrant addressing.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Explaining financial requirements and obligations to patients and entering payments into the practice management system.
• Scheduling referral appointments and follow-ups.
• Verifying insurance details and informing patients of un-covered fees.
• Filing documents and organizing supplies.
• Developing new hiring strategies to improve the recruitment process.
• Assisting with the onboarding of new employees.
• Creating hiring status reports for management review.

  Monthly incentives

  Salary will be determined after the personal interview

  To communicate by phone or WhatsApp

  Contact from 9 am to 5 pm

  Job applicants - please send data on WhatsApp (name, age, academic qualification, governorate)

  We will contact you again to schedule interviews.

  Or we were honored to attend at the company's headquarters: 40 Libyan Street - Faisal Giza from ten in the morning until four in the afternoon

Desired candidate profile

• Provided that he has a high qualification
• And experience in the field of security from 3-5 years
• The age does not exceed 35 years and fluent in computers and preferably residents of Cairo and Giza shift 8 hours
• High school diploma or equivalent.
• Proven experience as an appointment setter, sales representative, or similar will be advantageous.
• Computer literate.
• Top-notch verbal, written, and interpersonal skills.
• Outstanding listening skills and attention to detail.
• Excellent phone etiquette.
• Professional and courteous disposition.
• Persuasive and results-oriented.
• Available to work evenings and weekends.
• High school diploma or GED.
• Post high school education is advantageous.
• Proven experience working in a medical office.
• Working knowledge of medical terminology and medical insurance plans.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette.