A popular online health and beauty brand is opening its first flagship store in Singapore. They are looking at passionate and talented beauty advisor to join this popular brand.
Key Responsibilities
Customer Service:
- Deliver exceptional customer service to ensure a welcoming and enjoyable shopping experience.
- Address and resolve customer inquiries and feedback promptly and effectively.
- Manage returns and exchanges in line with company policies.
- Offer innovative ideas to enhance customer retention and build a loyal client base.
Operations:
- Support the daytoday operations of the retail store including tasks like cashiering and housekeeping.
- Ensure the stores presentation aligns with the brands image and standards.
- Assist in executing sales strategies and participate in marketing events and promotions.
- Monitor and replenish inventory to maintain stock levels.
- Aid in visual merchandising to enhance the stores appeal and optimize customer experience.
- Collaborate with the Store Manager and Assistant Store Manager to achieve KPIs and resolve storerelated issues.
- Operate the POS system accurately processing various payment methods efficiently.
- Provide feedback on instore activities to supervisors for continual improvement.
Additional Duties:
- Take part in periodic stocktakes and perform other ad hoc tasks as needed.
Requirements:
- Passion for the beauty retail industry and customer interaction.
- Retail experience (beauty retail experience is a plus).
- Positive teamoriented mindset with a strong desire to contribute.
- Selfmotivated proactive and openminded with a high level of integrity.
- Strong communication and interpersonal skills with a customerfirst approach.
- Ability to adapt in a fastpaced environment with problemsolving and planning capabilities.
- Willingness to work shifts weekends and public holidays (44hour workweek).
Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835
Benefits
Medical & Dental benefits
Meal Allowance
Performance Bonus
Staff discounts
Remote Work :
No