Beauty Advisor
Beauty Advisor
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Job Description
MAIN RESPONSIBILITIES
Promote the use of Givenchy products and brand story.
Demonstrate the use of Givenchy products.
Achieve sales and other targets set by the Retail / Boutique / Counter Manager.
Provide excellent professional and personalized service to customers to increase brand loyalty.
Always maintain the highest standard of Brand image.
1. Sales and Customer Service
Demonstrate and promote the sale of the Givenchy Beauty products.
Achieve sales and other targets set by Retail / Counter / Boutique Manager.
Report sales figures to Retail / Counter / Studio Manager and Corporate Office.
Provide accurate skin profiling consultation and assessment to customers.
Educate customers on product information and application.
Establish and maintain excellent customer relations by providing prompt professional polite and personalized services at all times.
Register maintain and update customers in PointofSale system.
Book appointments and perform skincare and makeup consultations.
Follow up on customers after productpurchase to ensure product satisfaction and build regular customer base.
Handle customer enquiries complaints and product returns professionally and amicably.
Keep abreast about product / company / store information.
Actively participate in company corporate events new product launches photography makeup assignments etc.
2. Maintenance and upkeeping of work environment
Actively participate in cleaning displayer units tools and testers throughout the day and more thoroughly at night to prepare for next days business.
Maintain a clean and organized work area.
Maintain tester units in proper schematic order.
Clean or replace any broken or damaged products.
Maintain proper placement and condition of merchandise on counter in stock room and maintained areas.
Inform management of any store maintenance issues.
Inform management of any Health and Safety issues which might lead to accidents.
Ensure availability of testers printed materials and counter supplies at all times.
Merchandise and display counters according to the marketing focus of the month and as directed by superior. Always maintain the highest hygiene standard.
3. Personal Grooming
Uphold the highest standard of Givenchy image and always adhere to the Givenchys grooming and uniform guidelines.
Ensure that only the Givenchys products are used during working hours.
4. Inventory Management
Assist in stocking of all counter supplies and inventory daily as required.
Assist in merchandising and restocking all products on the floor in showcases and cabinets.
Arrange for product transfer from other stores if customer wants product currently unavailable at your counter / store.
Communicate lowstock and outofstock situations to Retail / Boutique / Counter Manager.
Assist in the proper rotation of stocks.
Maintain accurate stock records conducts stock checks and report discrepancies to Retail / Boutique / Counter Manager.
5. Training
Pass all skill tests set by the Brand / Company.
Actively participate in all training sessions meetings and corporate events.
Apply knowledge acquired from the training sessions to the boutique / counter.
6. Others
Adhere to established security procedures regarding the handling of cash and assets.
Establish good working relationships with team members to maintain an amicable and harmonious working environment.
Undertake all administrative duties assigned by Supervisor or Manager.
Any other tasks assigned by the Supervisor or Manager from time to time
Qualifications :
JOB REQUIREMENTS
Excellent communication and interpersonal skills.
Minimum of a 2year working experience as a beauty advisor with evidence of consistent sales results.
Proficient in English is a must.
Excellent knowledge of makeup skincare and fragrance products.
Ability to work in a team environment with minimum supervision.
Able to commit to retail working hours shift schedule weekends and public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
