Housekeeping Attendant

Roles and responsibilities

To serve the needs of the business, our guests and our team members by ensuring that all guest rooms are well maintained and cleaned, providing professional customer service to the Hotel’s guests ensuring all requests are handled promptly and efficiently, and providing guests and employees with a safe and orderly environment.

Housekeeping Attendant is responsible for ensuring that the appearance and environment of all guest rooms meets the highest standards. He or she provides exceptionally clean, neat and well-maintained guest rooms and corridors.

We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Qualifications
Experience in Housekeeping department
Good interpersonal skills
Attention to detail
Positive attitude even under pressure
Roles and Responsibilities
Cleaning Duties

Clean and sanitize guest rooms, including bathrooms, floors, and furniture.
Change linens, make beds, and replenish supplies (e.g., towels, toiletries).
Public Area Maintenance

Ensure cleanliness of common areas, such as lobbies, hallways, and restrooms.
Report any maintenance issues or damages to supervisors.
Guest Interaction

Greet guests in a friendly manner and respond to their inquiries or requests.
Respect guest privacy while ensuring their needs are met.
Inventory Management

Keep track of cleaning supplies and report when stock needs replenishing.
Use cleaning products and equipment safely and efficiently.
Safety and Compliance

Follow all safety and health regulations while performing cleaning duties.
Adhere to company policies regarding cleanliness and sanitation.
Desired Candidate Profile
Educational Qualifications
High School Diploma: Preferred; relevant training or certifications in hospitality can be a plus.
Experience
Key Skills
Attention to Detail: Ability to notice and address areas that need cleaning or maintenance.
Time Management: Capable of completing tasks efficiently within time constraints.
Communication Skills: Basic verbal communication skills for interacting with guests and team members.
Personal Attributes
Reliability: Dependable and punctual in attendance and task completion.
Positive Attitude: Friendly and approachable demeanor, contributing to a pleasant atmosphere.
Team Player: Willingness to work collaboratively with colleagues.
Technical Skills
Cleaning Techniques: Familiarity with cleaning products, equipment, and safety procedures.
Basic Physical Fitness: Ability to perform physically demanding tasks, such as lifting and bending.

Desired candidate profile

Here’s a detailed desired candidate profile for a Housekeeping Attendant, including educational qualifications, experience, key skills, and personal attributes:

### **Desired Candidate Profile: Housekeeping Attendant**

#### **Educational Qualifications**
- **High School Diploma**: Preferred; relevant training in hospitality or housekeeping can be a plus.

#### **Experience**
- **Previous Experience**: 1-2 years in housekeeping or a similar role is advantageous but not mandatory.

#### **Key Skills**
- **Attention to Detail**: Ability to identify and address areas needing cleaning or maintenance.
- **Time Management**: Efficient in completing tasks within time constraints.
- **Communication Skills**: Basic verbal communication skills for interacting with guests and team members.

#### **Personal Attributes**
- **Reliability**: Dependable and punctual in attendance and task completion.
- **Positive Attitude**: Friendly demeanor that contributes to a pleasant atmosphere for guests and colleagues.
- **Team Player**: Willingness to collaborate and work effectively with others.

#### **Technical Skills**
- **Cleaning Techniques**: Familiarity with cleaning products, equipment, and safety procedures.
- **Physical Fitness**: Capable of performing physically demanding tasks, including lifting and bending.

### **Additional Qualifications**
- **Knowledge of Health and Safety Standards**: Understanding of regulations related to cleanliness and sanitation in hospitality settings.

This profile ensures that the Housekeeping Attendant can effectively maintain cleanliness and contribute positively to the guest experience in a hospitality environment.