Retail Store Manager
Retail Store Manager
Posted on :
09-10-2024
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Job Description
Key Responsibilities:
Customer Service:
- Deliver exceptional customer service to ensure a seamless shopping experience.
- Address customer inquiries and feedback in a timely and effective manner.
- Generate ideas to cultivate a loyal customer base.
Operational Duties:
- Manage daytoday store functions and supervise retail staff.
- Ensure that store presentation aligns with the brands image.
- Oversee staff grooming and appearance during working hours.
- Maintain inventory levels and notify management when stock is low.
- Prepare and manage shift schedules and duty rosters.
Sales and Marketing:
- Lead the team to achieve or surpass sales targets and KPIs.
- Review sales performance monthly propose action plans and report results to management.
- Collaborate with the team to plan and execute sales campaigns marketing events and promotions.
Leadership and Management:
- Cultivate a positive and supportive work culture within the team.
- Train and motivate retail associates to maintain high standards and uphold company values.
- Act as the main point of contact between the retail store and warehouse ensuring smooth operations.
Additional Duties:
- Conduct performance reviews and appraisals for staff.
- Undertake any additional tasks as needed.
Requirements:
- 35 years of experience in retail management preferably in the beauty sector.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills with a customercentric approach.
- Ability to adapt in a dynamic and fastpaced environment.
- Proficient in computer skills with ecommerce experience as an advantage.
- Willing to work shifts weekends and public holidays (44 hours per week).
Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835
Benefits:
- Medical & Dental benefits
- Meal allowance
- Performance Bonus
- Staff discounts
Remote Work :
No
Employment Type
Full Time
Key Skills
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