Desktop Support Engineer L2 EG
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Job Description
Join our dynamic team at a leading global healthcare company and make a real impact!
As a Desktop Support Engineer L2 youll play a crucial role in ensuring the smooth operation of our organizations technology infrastructure. Youll be responsible for providing technical support troubleshooting issues and maintaining our desktop and mobile devices.
Key Responsibilities:
- Troubleshooting and problemsolving: Diagnose and resolve complex technical issues related to hardware software and applications.
- Technical support: Provide expert assistance to users ensuring they have the tools and knowledge they need to be productive.
- Network maintenance: Monitor and maintain network connectivity ensuring optimal performance and security.
- Equipment management: Install configure and maintain desktop computers laptops printers and other devices.
- Project involvement: Contribute to technology projects helping to implement new systems and processes.
Requirements
Qualifications:
- Bachelors degree in Computer Science or related field.
- CompTIA A or Microsoft Certified Professional (MCP) certification.
- 12 years of experience in Windows Desktop support.
- Strong analytical and problemsolving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in English and Arabic.
Location: Boomerang Building No46 block (J) first section city centre Fifth district New Cairo
Benefits
- Competitive salary.
- Dynamic and collaborative work environment.
- Opportunities for professional development and growth.
- Chance to contribute to the success of a leading global healthcare company.
If youre passionate about technology and looking for a challenging and rewarding career we invite you to apply.
Proficiency in Windows OS Proficiency in MS Office Proficiency in printing Proficiency in mobile devices Troubleshooting
Education
Technical or IT-related degree
Employment Type
Full Time
