IT Help Desk
Posted on :
09-10-2024
Employer Active
1 Vacancy
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Job Description
- Installing and configuring computer hardware software systems networks printers and scanners.
- Monitoring and maintaining computer systems and networks
- Respond quickly to incoming requests related to IT issues.
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Maintain computer systems and act as support if any system goes down.
- Responsible for PCs Printers Servers and related equipment (monitor keyboard mouse hard drive etc).
- Maintain user PCs including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment software and license users.
- Install configure and upgrade PCs software.
- Supporting the daytoday operations of our computer network.
Requirements
- BA in Computer Science or related.
- 3 years plus experience in IT and technical support.
- A technical logical thought process.
- Problemsolving skills.
- An ability to stick to strict deadlines.
- A keen eye for detail.
- General awareness of computer systems PC repair and network management.
- Resourcefulness and quickthinking nature to troubleshoot new and critical technical issues as they arise.
- Ability to deploy configure and support operating systems on desktop and mobile.
- Understanding and appreciation for information security within systems and user devices.
- Good communication ability both written and verbal.
Employment Type
Full Time
Key Skills
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