Customer Success Account Manager
Customer Success Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Athens Greece
Schedule: Monday to Friday 9:00 AM to 7:00 PM
(3 shifts available: 9:00 AM to 5:00 PM / 10:00 AM to 6:00 PM / 11:00 AM to 7:00 PM)
Working Model: Hybrid (requires minimum 1 year of B2B sales experience Cold Calling and Upselling)
Base Gross Salary: 1760 EUR x 14 (Annual salary: 24640 EUR)
Performance Bonus: Up to 20% paid quarterly
Benefits:
- Comprehensive health insurance
- 25 days of annual leave
- 50 EUR meal voucher per month
Contract: Permanent
Training:
- Fullypaid training for 3 weeks
Relocation Package:
- 3 weeks accommodation in a hotel near the office
- Up to 300 EUR support for relocation from abroad (first payment)
- Legal support with hiring documents
Growth & Development:
- Career advancement opportunities within a thriving tech company
Work Environment:
- Collaborative and supportive team environment
- Modern office facilities in Athens
Role Responsibilities:
- Customer Success Management:
- Build and maintain strong longlasting customer relationships
- Ensure timely and successful delivery of our solutions according to customer needs and objectives
- Develop trusted advisor relationships with key accounts customer stakeholders and executive sponsors
- Sales and Upselling:
- Identify opportunities for upselling and crossselling our products and services
- Execute strategic sales plans to achieve or exceed sales targets and expand customer base
- Conduct cold calls to potential customers to create new opportunities
- Problem Solving and Solution Implementation:
- Handle customer concerns and provide appropriate solutions
- Collaborate with internal teams to ensure customer satisfaction and resolution of any issues
- Reporting and Analysis:
- Prepare reports on account status sales targets and activities
- Utilize CRM systems to track and manage customer interactions and data effectively
Requirements:
- Proven work experience as a Sales Representative or similar role
- Minimum 1 year of experience in B2B sales with a track record of achieving sales quotas
- Experience in cold calling and upselling techniques
- Excellent communication and negotiation skills
- Fluent in German and English (both written and verbal)
- Strong organizational skills with the ability to manage multiple tasks
- Degree in Business Administration Marketing or relevant field is a plus
How to Apply:
Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this position. We look forward to reviewing your application!
Remote Work :
No
Employment Type
Full Time
