Santo Collection Resorts & Villas a collection of sustainable and luxury hotels in Oia of Santorini and a member of the awardwinning Metaxa Hospitality Group invites you to join its team for a unique career in hospitality in Santorini.
Your own career story awaits you. Create with us a career path of potential worklife balance. A working environment of equal opportunities trust teamwork recognition and development awaits you. Join a team with a passion for meaningful hospitality.
Lead HR functions & administrations critical to maintaining a supportive highperforming and guestcentered environment. In this role you ll ensure our peoplefocused culture by overseeing employee development and engagement all while ensuring smooth HR operations in line with Greek labor lawsand MHG Talent Strategy. With the collaboration of a fully supportive Central Services HR Department of MHG you will lead all established policies & procedures.
Key Responsibilities:
To apply the MHG Talent Strategy (established by Central Services HR Dpt)
To ensure through the Department Heads that staff is available and able to deliver the quality of product and service required to achieve customer satisfaction.
Utilize the results of the MHG appraisal system of the hotels Associates and Management (in Central Services HR there is a Development Department that will provide all necessary data for making the correct decisions).
Monitoring Associate performance and development through their Department Heads by providing direction and feedback to Associates (constant communication is crucial).
Key results areas for the communication of policies and procedures and the monitoring of their implementation (they are already established and will be provided with training to you).
Manage the company Associates grievance/disciplinary procedures (warnings etc).
To be responsible for all HR administration that apply to the Hotel.
Ensure that all inhouse rules and regulations are adhered to.
To administer all work permits where applicable (there is a Talent Acquisition department in Central Services HR that gather the proper paperwork however once the employee starts working you are responsible for some specific paperwork delivery or any discrepancies Payroll department might notice).
Ensure that the hotels Staffing Guide and Associate requisition system is adhered to (Manning Guide file is prepared by you at the budgeting period in collaboration with Hotel Managers. During the season you must make sure it is correctly followed)
Ensure that all Associate records are kept up to date.
Coordinate the administration of the Associate performance appraisal system.
To be responsible for the administration of Associate benefits and salaries.
To assure the cleanliness and upkeep of the Associate restaurant accommodation (staff houses) and locker areas in conjunction with the Food and Beverage /Housekeeping Department.
To coordinate Associate transportation.
To assist with Orientation Training (it is performed in collaboration with Central Services HR).
To counsel Associates in career issues jobrelated issues etc.
Coordinate the Heads of Departments to provide proper feedback in new vacancies and recruitment needs and feedback (there is in Central Services HR a Talent Acquisition dpt that perform all interviews)
TRAINING DUTIES
The Training Plan is prepared annually by MHG Central HR based on the needs that Hotel HR Manager is providing during the budgeting period.
Coordinate and monitor the Hotel s Training Plan and assist in the planning of next years budget.
To lead the HOD s in identifying the training needs within each department.
To lead the monitoring of departmental standards as defined in the Departmental Operations Manuals".
To (partly) deliver the hotels Training Program:
Orientation Training
Hygiene Training
Health and Safety Training
Fire Training
Management Training Programmes
Departmental Training Programmes
Specific Staff Training Programmes
Requirements
Qualifications / personal characteristics:
Min. 3 years of professional experience
Fully versed with Microsoft applications Word Excel and PowerPoint and can create/structure tabular spreadsheets.
Speaks and writes Greek and English fluently.
Handson experience in HR administration training & development recruitment and payroll.
Ideally knowledge of Greek labour legislation pertaining to the hotel sector.
Analytical skills and very wellorganised
EDUCATION
BA in hotel management from a leading (inter) national hotel educational institute.
Certification in HR / Talent Management issued by a leading international hotel educational institute.
Benefits
Remote work during winter (when hotel is closed)
Competitive salary remuneration
Benefits & Bonuses
Career development in a fastpaced growing work environment
Training opportunities (especially during Winter)
Daily meals during the hotel operates
Full year job (during hotel operations working on site and rest of the year working remotely)
Friendly work environment
Work with an HR Assistant
Work with full support of MHG HR Central Services department (Talent Acquisition Dpt Development Dpt Payroll Dpt Strategy Dpt HR Director)
Please send us your application and be part of our team!
#WorkWithUs #DreamWithUs #GrowWithUs
Hotel Human Resources Manager semi-remotefull year job MFN
